Operations, Training & Quality Manager

Posted 5 Days Ago
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Falls Church, VA, USA
In-Office
100K-120K Annually
Senior level
Security • Cybersecurity
The Role
Lead day-to-day coordination of task orders and program execution, manage training and workforce development, establish quality assurance and audit processes, analyze metrics to drive continuous improvement, support recruiting and staffing, prepare readiness and logistics reports, and liaise with customers and stakeholders to ensure contract compliance and mission readiness.
Summary Generated by Built In

Amentum is seeking a proactive and detail-oriented Operations, Training & Quality Manager to support a mission-critical logistics program in Northern Virginia. This position serves as a key operational leader responsible for coordinating task order activities, supporting program execution, overseeing training and quality initiatives, and ensuring compliance with customer and contract requirements. The successful candidate will work closely with program leadership and customer stakeholders to drive operational excellence, workforce readiness, and continuous process improvement.

Responsibilities:

  • Lead daily operational coordination activities and maintain situational awareness across assigned workstreams.
  • Support execution of task order requirements, schedules, staffing plans, and program deliverables.
  • Serve as a primary point of contact for Task Order operational updates, customer communications, and status reporting.
  • Coordinate activities across customer and internal stakeholders to ensure seamless program execution.
  • Develop, implement, and maintain training programs, onboarding materials, refresher training, and workforce development initiatives.
  • Monitor training effectiveness and identify opportunities to improve employee performance and mission readiness.
  • Establish and maintain quality assurance processes to ensure compliance with contract requirements, policies, procedures, and customer expectations.
  • Conduct audits, inspections, and process reviews to identify performance gaps and implement corrective actions.
  • Analyze operational and quality metrics to identify trends, risks, and opportunities for continuous improvement.
  • Assist with preparation of reports, readiness assessments, logistics tracking, and sustainment planning activities.
  • Support milestone reviews, customer meetings, and special projects as assigned.
  • Support recruiting and staffing activities, including candidate interviews, qualification reviews, and selection processes.
  • Travel between customer and company locations as directed.

Required Qualifications:

  • Bachelor's degree in Business, Logistics, Project Management, Education, or a related field; equivalent experience may be substituted.
  • 5+ years of experience supporting government contracts, logistics operations, program management, training, quality assurance, or a related field.
  • Experience leading operational activities, training programs, quality initiatives, or workforce development efforts.
  • Strong understanding of operational processes, performance management, and continuous improvement methodologies.
  • Excellent communication, presentation, organizational, and stakeholder management skills.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Proficiency with Microsoft Office Suite and reporting tools.
  • U.S. Citizenship required.
  • Active TS/SCI clearance with Polygraph required.
  • Support recruiting and staffing activities, including candidate interviews, qualification reviews, and selection processes.
  • Travel between customer and company locations as directed. 

Preferred Qualifications:

  • Professional certifications such as PMP, CPLP/ATD, Lean Six Sigma, or related credentials.

Work Environment, Physical Demands, and Mental Demands:

Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.

Other Responsibilities:

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

       

Compensation Details:

US: $100,000 - $120,000 Annually

       

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.


Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement benefits (including 401(k) matching)

  • Educational reimbursement

  • Parental leave

  • Employee stock purchase plan

  • Tax-saving options

  • Disability and life insurance

  • Pet insurance


Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

       

Original Posting:

07/02/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Skills Required

  • Bachelor's degree in Business, Logistics, Project Management, Education, or related field (or equivalent experience)
  • 5+ years experience supporting government contracts, logistics operations, program management, training, or quality assurance
  • Experience leading operational activities, training programs, quality initiatives, or workforce development
  • Strong understanding of operational processes, performance management, and continuous improvement methodologies
  • Excellent communication, presentation, organizational, and stakeholder management skills
  • Ability to manage multiple priorities and work independently in a fast-paced environment
  • Proficiency with Microsoft Office Suite and reporting tools
  • U.S. Citizenship
  • Active TS/SCI security clearance with Polygraph
  • Support recruiting and staffing activities, including interviews and qualification reviews
  • Willingness to travel between customer and company locations as directed
  • Professional certifications such as PMP, CPLP/ATD, Lean Six Sigma (preferred)

Amentum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amentum and has not been reviewed or approved by Amentum.

  • Healthcare Strength Healthcare offerings are described as comprehensive, with medical, dental, and vision plans and multiple PPO/HSA options. Mental health support via an employee assistance program and other wellness resources is also included in the benefits mix.
  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with employer matching. Profit-sharing contributions and immediate or near-term vesting in some cases further strengthen the retirement value proposition.
  • Leave & Time Off Breadth Time-off benefits are presented as solid for the sector, including tiered PTO accrual by tenure and a set of paid holidays. Role-dependent flexible or remote work options and leave programs add to perceived work-life support.

Amentum Insights

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The Company
HQ: Chantilly, VA
18,261 Employees

What We Do

Amentum is a premier global technical and engineering services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Germantown, Md., we employ more than 20,000 people in 48 states and 28 foreign countries and territories. Visit us at amentum.com to explore how we deliver excellence for our customers’ most vital missions.

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