Operations Trainee

Posted Yesterday
Be an Early Applicant
Tiruttani, Tiruvallur, Tamil Nadu, IND
In-Office
Entry level
Healthtech • Marketing Tech • Professional Services • Design
The Role
Support and learn end-to-end hospital operations across OPD, IPD, ICU, OT, reception, billing, and patient services. Coordinate patient flow, assist with SOPs, quality, safety, audits, inventory, reporting, documentation, and HR-related tasks. Handle patient feedback and participate in operational reviews while receiving structured on-the-job training.
Summary Generated by Built In
  • Learn and support day-to-day operations across OPD, IPD, ICU, OT, reception, billing, and patient services

  • Assist in coordinating patient flow and departmental activities

  • Support implementation and monitoring of SOPs, quality standards, hygiene, and safety protocols

  • Work closely with doctors, nurses, RMOs, and support staff to ensure smooth operations

  • Assist in handling patient feedback, complaints, and service recovery initiatives

  • Participate in daily rounds, audits, and operational reviews

  • Support inventory monitoring and departmental reporting

  • Assist in maintaining operational records and documentation

  • Learn hospital compliance requirements, accreditation standards, and quality processes

  • Support HR-related activities such as attendance tracking, staff coordination, and training programs

  • Prepare daily, weekly, and monthly operational reports



Requirements
  • MHA, MBA (Healthcare Management), BHA, or related qualification

  • Freshers or candidates with up to 1 year of healthcare experience can apply

  • Strong communication and interpersonal skills

  • Positive attitude and willingness to learn hospital operations

  • Basic knowledge of MS Excel, MS Office, and reporting tools

  • Ability to work in a fast-paced healthcare environment

  • Good analytical and problem-solving skills



Benefits
  • Competitive salary based on qualifications and skills

  • Comprehensive on-the-job training

  • Exposure to end-to-end hospital operations

  • Career growth and leadership development opportunities

  • Supportive and professional work environment                                                                                                                                                                              

Training & Growth Opportunity  

  • Structured exposure to all major hospital departments

  • Hands-on learning under experienced hospital administrators and department heads

  • Training in hospital operations, patient experience, quality, compliance, and reporting

  • Performance-based growth opportunity to become an Operations Manager within 6 months



Skills Required

  • MHA, MBA (Healthcare Management), BHA, or related qualification
  • Freshers or up to 1 year of healthcare experience
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn hospital operations
  • Basic knowledge of MS Excel, MS Office, and reporting tools
  • Ability to work in a fast-paced healthcare environment
  • Good analytical and problem-solving skills
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The Company
Year Founded: 2020

What We Do

Stratist is a healthcare growth partner serving hospitals, clinics, founders, and healthcare brands. It provides strategic advisory, marketing and branding, technology solutions, hiring and HR systems, operational support, creative content, and professional training. The company focuses exclusively on healthcare, helping organizations improve patient acquisition, business performance, team capabilities, digital transformation, and long-term operational outcomes through integrated, execution-oriented services.

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