Operations Technician

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
Universal Production Services seeks an organised, self-motivated individual and team player to join our busy film and television set lighting rental facility, Universal Production Services.
The Set Lighting Operations Technician is a full-time position and an exciting opportunity to join the growing team at our busy warehouse based in Elstree, Borehamwood.
RESPONSIBILITIES:
Daily duties include but are not limited to:

• Perform PAT Testing according to IEE guidelines.
• Pulling lighting and rigging orders, testing equipment, cleaning equipment.
• Store away and accurately manage any discrepancies from goods in & goods out.
• Work with Senior Operations Technicians and Warehouse Supervisor to understand priorities and dispatch deadlines.
• Cleaning and checking lighting equipment as it returns from a production rental.
• Printing equipment job sheets from RTPro software.
• Complete all required paperwork.
• Ensure all equipment is in good working condition, clean and ready to rent.
• Maintain a productive safe environment.
• General housekeeping of the warehouse.

The comprehension and willingness to go "the extra mile", work to job completion, finalise all assets & attributes of each day's work is assumed to be understood for this role.
Qualifications
DESIRED EXPERIENCE & QUALIFICATIONS:

• Knowledge of latest in-service inspection & testing guidelines.
• Must be physically fit to carry out manual handling (regularly required to move lights, power cables and other objects weighing up to 32kg).
• Must be IT literate, comfortable at learning to use our rental software RTPro to process orders and explore stock control.
• Highly motivated, strong ability to multitask, and the ability to flourish in stressful situations.
• Be willing to assist colleagues when time allows to help fulfil orders.
• Knowledge of customer service standards and procedure.
• Ability to organise and prioritise the tasks at hand.
• Exceptional customer service skills with a strong sense of urgency. Able to organise, prioritise and execute numerous orders in tandem.
• Must always interact with co-workers and clients professionally.
• Available to work a 40-hour week 0830-1730, Monday to Friday. Some additional weekend and overtime work will be required as the business demands.
• Knowledge/interest of film and television lighting and rigging equipment an advantage, but not essential.
• Ability to interact and communicate with front line production crew and colleagues.
• Ability to navigate through complex situations and personalities.
• Strong computer skills: ability to understand multiple operating systems.
• Work as part of a team to ensure compliance with all health & safety regulations.
• Ability to work in a fast-paced environment.
• Good communication and problem-solving skills.
• Team player.

Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].