Operations Team Leader

Posted 19 Days Ago
Be an Early Applicant
Berlin
Senior level
Fintech • Payments • Financial Services
The Role
The Operations Team Leader will supervise and coordinate service providers for daily ATM network support, lead incident resolution, maintain ATM inventory, and manage operational risks. They will collaborate with centralized services for ATM deployment and application issue resolution, ensuring quality and timely project delivery.
Summary Generated by Built In

Description

Euronet EFT Segment seeks to employ a high caliber Operations Team Leader who will play a key role in ensuring industry leading uptime and further development of our independent ATM network across Germany, by supervising internal and external resources.

KEY RESPONSIBILITIES:

  • Supervise and coordinate the company's different service providers that are required to support the ATM network on a daily basis. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installation, etc.
  • Coordinate with Euronet centralized services (IT, Operations, Finance) in order to deploy the ATMs, solve application issues and test new developments.
  • Lead the coordination of Euronet resources to resolve potential incidents.
  • Maintain inventory of ATMs and sites in the company's databases.
  • Provide operational risk management.
Requirements

GENERAL REQUIREMENTS:

  • University degree with Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • Minimum 8 years of experience in the Operations or Information Technology functions, currently holding a Supervisory position.
  • Prior experience must show a proven track record in Operations or Information Technology in such sectors, as banking, financial services, telecommunications or retail.
  • Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
  • Proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
  • Flexibility and readiness to travel frequently across the country.
  • Must have legal right to work in the EU.
  • Applications must be submitted in English.

COMPETENCIES:

  • Strong interpersonal skills with an orientation towards customer service.
  • Analytical and problem solving skills (highly geared towards problems solving).
  • Focus and dedication in delivering quality.
  • Self-motivated and results-orientated.
Benefits
  • Work in dynamic, stable, international environment.
  • Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.

The Company
Leawood, Kansas
2,936 Employees
On-site Workplace
Year Founded: 1994

What We Do

Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone

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