Operations Support Specialist - Madison Office

At Children’s Wisconsin, we believe kids deserve the best.

Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect.

We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family.

Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin.

• Foster Care

• Treatment Foster Care

• Adoption

• Respite Care

• Child Advocacy Centers

• Family Case Management

• Family Finding

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Position Summary:

Performs all activities related the needs of the office and programs offered at the location. Greets and checks-in patients, clients, participants and visitors, manages phone calls, schedules appointments, and performs other clerical duties.

Position Requirements:

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Associate’s degree in business, computer applications, human services, or related field preferred.
• One year of office or customer service related experience. Strong interpersonal and customer service skills to assist clients, patients, families, visitors, and staff.
• Proficiency with Microsoft Office Suite including: Word, Excel, and Outlook.
• Ability to learn and work in multiple electronic business and client data systems.
• Strong interpersonal and customer service skills to assist clients, patients, families, visitors, and staff.
• Strong concentration skills in order to serve a variety of people in a fast-paced environment and handle incoming calls.
• Flexibility in order to prioritize efforts to meet needs of clients, families, visitors, and staff.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.