Operations Support Specialist - Legal

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

PAY RANGE

BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

As an Operations Support Specialist – Legal, you'll serve as a critical partner to BECU’s Legal Department and Office of General Counsel, helping a high-performing team operate with efficiency and precision. Working within a department that functions much like a "mini law firm," you'll coordinate essential legal operations, administrative processes, and business support activities that enable attorneys and legal leaders to focus on complex legal matters and strategic priorities. Your work will help ensure legal records, contracts, governance activities, and operational processes remain organized, accurate, and running smoothly. Through your attention to detail, exceptional organization, and proactive support, you'll play an important role in advancing operational excellence, mitigating risk, and supporting the business activities that ultimately impact our members. 

WHAT YOU’LL DO:

• Legal Department Partnership:  Serve as a trusted operational support partner to the Legal Department and Office of General Counsel, helping attorneys and legal leaders stay organized, efficient, and focused on high-value legal work. 
• Document Administration: Support legal operations through document drafting, formatting, filing, record maintenance, and administrative coordination activities. 
• Records Management: Maintain legal records, stock certificate files, departmental resources, and other critical documents to ensure information remains organized, accurate, and accessible. 
• SharePoint Administration: Manage and maintain Legal Department SharePoint sites, team resources, organizational information, and business documentation. 
• Business Continuity Coordination: Serve as the division’s point of contact for BECU’s Business Continuity program and support continuity planning activities.

• Complex Scheduling Coordination: Manage high-volume calendars and scheduling requests for attorneys and legal leadership, coordinating meetings across multiple business units and senior leadership teams. 
• Meeting & Event Logistics: Coordinate meeting logistics, agendas, materials, travel arrangements, and departmental events to ensure seamless execution. 
• Board Administration Support: Assist with board-related scheduling, document preparation, printing, logistics coordination, and governance activities.
• Meeting Documentation: Capture detailed meeting notes, action items, and summaries, and distribute materials to support alignment, communication, and accountability.
• Management Reporting Support: Compile, organize, and prepare information and materials used in management reporting and business reviews.

• Invoice Processing & Expense Management: Process, track, reconcile, and manage legal department invoices and expenses, including coordination of outside counsel billing and high-volume invoice administration through Concur. 
• Contract & Vendor Support: Assist with contract administration activities and coordinate with internal stakeholders and external partners to support legal and business operations.
• Stakeholder Coordination: Build strong working relationships with legal leaders, business partners, outside counsel, and other stakeholders while supporting issue resolution, reporting, and operational processes.

• CLM Implementation Support: Support the implementation of a new Contract Lifecycle Management (CLM) platform through data entry, document uploads, records coordination, and transition-related activities.
• Project Coordination: Lead and support business unit projects by coordinating deliverables, managing timelines, and partnering with project managers or division leaders to achieve successful outcomes.
• Additional Responsibilities: Contribute to special projects and other operational support activities as assigned to meet evolving business needs.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• The opportunity to work within BECU’s Legal Department and Office of General Counsel, supporting a team that operates much like an in-house law firm. 
• Visibility to senior leaders, attorneys, legal operations professionals, board-related activities, and cross-functional business partners. 
• Hands-on experience supporting legal operations, governance activities, contract management, vendor coordination, and business administration.
• Exposure to strategic initiatives, including the implementation of a new Contract Lifecycle Management (CLM) platform and related process improvements. 
• Opportunities to strengthen project coordination, stakeholder management, business operations, and organizational effectiveness skills.
• A collaborative environment where curiosity, initiative, professionalism, and proactive problem-solving are valued. 
• The chance to build expertise supporting executive-level stakeholders and navigating a fast-paced, highly regulated business environment.
• Meaningful work that helps drive operational excellence, legal compliance, governance effectiveness, and risk mitigation across BECU. 

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree or equivalent related experience required.
• Minimum two years of experience in related business operations or legal operations support role in a medium to large organization required. 
• Experience and competency using the Microsoft Office suite required, including Word, Excel, PowerPoint, Access, and Visio.

Desired Qualifications:

• Proficient verbal and written skills required to effectively communicate.
• Strong research and analytical skills.
• Ability to work efficiently, meet demanding deadlines, and balance multiple tasks in a fast-paced environment.
• Ability to partner effectively in a team environment.
• Administrative and organizational skills.
• Governance or board support experience. 
• Contract management experience.
• SharePoint administration experience. 
• CLM platform exposure.
• Customer-service mindset.
• High level of professionalism. 
• Experience supporting senior leaders or executives. 
• Experience managing complex calendars and administrative operations.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.