Role Purpose:
To provide service to business by processing requests sent to appropriate queues/avenues while delivering high quality service and assistance.
Key Responsibilities:
1. Process requests according to business requirements.
Assist with creation of records in relevant UW and workflow systems.
Assist with updating financial systems as per documents received.
Respond to business on necessary information in order to proceed with request.
Provide policy documents as requested.
2. Attend training requirements. Complete and pass training certification as needed
3. Assist with urgent requests as necessary where completion is within the day or earlier
4. Contribute at least 1 Continuous Improvement idea annually.
Experience:
• Insurance Industry and/or BPO experience is not required but preferred
• Good computer skills especially MS Word and Excel
• Able to communicate ideas well
Qualifications:
• College degree not required but preferred
• Minimum 2 yr course degree
Languages:
English, and an Asian language is preferable
Skills Required
- Good computer skills, especially Microsoft Word and Microsoft Excel
- Able to communicate ideas well
- Minimum 2 year course degree
- College degree
- English language
- An Asian language
- Insurance industry and/or BPO experience
- Complete and pass required training/certification
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
