Overview
At MasTec Communications Group we build for the future. Yours and ours.
As a Operations Support Coordinator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Responsibilities
As an Operations Support Coordinator, you will work closely with the OPE to identify and document tasks to deliver the project on time and within the budget.
In addition, you will:
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- You will be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel. Additionally, in conjunction with Area Managers and OPE’s, the Project Coordinator will assist with both internal and external representation for customer requests.
In addition, you will:
• Review customer database (P2) and internal database (OFS) and make adjustments as needed to ensure accurate data is being maintained.
• Work closely with the OPE’s to identify and document tasks and milestones that are required to deliver the project on time and within budget
• Ensure that all billing documentation is accurate and provided based on the contract with the customer
• Translate and input crew production data onto a digital job site print to verify completed production for our customer and to capture revenue for processing
• Escalate issues and potential issues that could delay or impact project and/or budget
- You will be the liaison and auditor between the customer system (P2), internal system (OFS), and the documentation provided from the field personnel. Additionally, in conjunction with Area Managers and OPE’s, the Project Coordinator will assist with both internal and external representation for customer requests.
Qualifications
About You:
• You have the ability to read, understand, and edit maps, drawings and diagrams for project build process
• You have an understanding of the permitting process and where to research for permit rules and regulations
• You are able to work with different departments; both internal and external work crews and managers
• You are proficient with Microsoft Office Suite – Word, Excel, Outlook
• You are a practical and conceptual thinker as related to project descriptions and needs
• You have strong organizational skills and excellent verbal, written, phone, and interpersonal skills
Skills Required
- Proficient with Microsoft Office Suite (Word, Excel, Outlook)
- Strong Excel skills
- Ability to read, understand, and edit maps, drawings, and diagrams
- Understanding of permitting process and where to research permit rules/regulations
- Ability to work with different departments, internal and external work crews and managers
- Strong organizational skills and excellent verbal, written, phone, and interpersonal skills
- Telecom experience
- Construction understanding
- Experience in telecom tower related or fiber
- Software knowledge: AutoDeck Design (AutoDesk) or similar design tools
What We Do
Sourcefit is a business process outsourcing (BPO) company that provides custom offshore staffing solutions and managed services to help clients build lasting value in their outsourced teams.
