The Role
The Operations Support Coordinator will manage driver and vehicle schedules, coordinate maintenance, and update operational records to ensure a smooth operation of the fuel delivery service.
Summary Generated by Built In
Greenergy is a national UK fuel supplier and a leading European manufacturer of waste-based renewables. To deliver fuel to our customers, we have a 24/7 in-house haulage operation made up of over 650 drivers and a fleet of over 250 tankers. Greenergy Flexigrid manages over 500 deliveries per day and operates out of over 20 depots nationwide, making over 182,000 deliveries to 3,100 customers each year.
We're looking for a motivated and organised Operations Support Coordinator to join our team in Tamworth. This is an excellent opportunity for someone at the start of their career, or looking to build on existing administrative or customer service experience, who enjoys working with detail, solving problems, multitasking and keeping things organised in a fast-paced environment.
We're looking for a motivated and organised Operations Support Coordinator to join our team in Tamworth. This is an excellent opportunity for someone at the start of their career, or looking to build on existing administrative or customer service experience, who enjoys working with detail, solving problems, multitasking and keeping things organised in a fast-paced environment.
Working on a 4 on 4 off shift pattern (6am–6pm), you'll play an important role in supporting the day-to-day planning of our operation. You'll help maintain driver and vehicle schedules, keep systems up to date, and work closely with colleagues to ensure plans are accurate and activities run smoothly. Full training will be provided, so we're looking for someone with the right attitude, strong attention to detail, the ability to manage multiple priorities, and a willingness to learn.
Key Responsibilities
- Coordinate Vehicle Off Road (VOR) events within the scheduling system, liaising with the Fleet Controller to ensure all unavailable assets are accurately recorded
- Manage all driver training requests, ensuring these are correctly entered and reflected within the scheduling system
- Plan and schedule all vehicle maintenance and workshop events to ensure all planned events are adhered to and delivered into the workshops on time for the planned event
- Confirm all driver overtime one day in advance and cancel any overtime impacted by VORs to prevent stood shifts
- Mitigate potential stood shifts by facilitating driver shift swaps, depot relocations, or temporary use of assets from nearby depots
- Maintain accurate and up-to-date records of all drivers, trucks, and trailers within the scheduling system
- Communicate clear and timely driver instructions for upcoming shifts to ensure full operational understanding and compliance
- Verify that each driver is correctly allocated to their designated truck for the next shift
- Update the Fleet Sheet continuously to reflect real-time changes, including VORs, maintenance, and planned events
- Support the efficient operation of the Scheduling function by maintaining accurate data, proactive communication, and seamless coordination across teams.
Skills, Knowledge and Expertise
- Organisational skills – able to manage multiple schedules, updates, and priorities with accuracy and attention to detail
- Communication skills – clear and confident in liaising with drivers, Fleet Controllers, planners, and other departments
- Problem-solving ability – proactive in identifying and resolving scheduling or allocation issues to minimise disruption
- Teamwork and collaboration – works effectively within a busy scheduling team and supports colleagues to meet shared goals
- Adaptability – remains calm and flexible in a fast-paced, constantly changing operational environment
- Time management – capable of prioritising tasks to meet daily and forward-planning deadlines
- IT and system confidence – comfortable using scheduling or fleet management systems and updating real-time information accurately
- Attention to detail – ensures data accuracy across all scheduling inputs and reports
- Decision-making – able to make practical, timely decisions to keep operations running smoothly
- Customer focus – committed to supporting drivers and operational teams by ensuring resources are effectively planned and communicated.
Benefits
- Competitive compensation: Enjoy a competitive salary, enhanced by a discretionary bonus scheme that rewards both business and individual performance.
- Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
- Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
- Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
- Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
- Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
- Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
- Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
- Employee discount platform: Access exclusive discounts through our employee discount platform.
- Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.
About
Greenergy supply over 15 billion litres of fuel annually across the UK, Ireland and Canada – managing fuel supply chains from refinery gates to customer sites and managing over 500 deliveries per day. To deliver fuel to our customers, we have a 24/7 in-house haulage operation, Greenergy Flexigrid, made up of over 650 drivers and a fleet of over 250 tankers. Greenergy also owns and operates biodiesel manufacturing plants in England and the Netherlands that process waste oils sourced globally into biodiesel, which is used to displace diesel in road transport.For over 30 years, Greenergy has been investing in lower carbon renewable fuels that can be used in vehicles on the road today. As a leading European manufacturer of waste-based biodiesel, renewables are central to Greenergy’s strategy to support customers through the energy transition.Find out more about us at www.greenergy.com
Skills Required
- Organisational skills
- Communication skills
- Problem-solving ability
- Teamwork and collaboration
- Adaptability
- Time management
- IT and system confidence
- Attention to detail
- Decision-making
- Customer focus
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The Company
What We Do
Greenergy is a leading transportation fuel supplier, integrating traditional and renewable energy solutions. They are a leading European manufacturer of waste-based biodiesel and supply petrol and diesel, managing fuel logistics and infrastructure.
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