📍 Head Office Based | 🕒 Full-Time (40 hours per week)
About the RoleWe’re looking for a highly organised and proactive Operations Support Coordinator to join our Operations team. This is a key role that ensures our field teams are fully equipped, supported, and ready to perform at their best.
Working closely with Area Managers, Team Managers, and Show Coordinators, you’ll play a vital part in keeping operations running smoothly - coordinating equipment, managing stock, and supporting day-to-day logistics across multiple regions.
If you thrive in a fast-paced environment, enjoy problem-solving, and love keeping things running like clockwork, this could be the perfect opportunity for you.
What You’ll Be Doing- Coordinate and manage regional stock requests from field teams
- Ensure timely deployment of equipment in line with operational plans
- Track and maintain accurate equipment records using CRM systems
- Support new starters, leavers, and role changes with uniforms and equipment
- Attend regional team calls and provide operational updates
- Oversee Head Office maintenance and compliance logs, including H&S checks
- Collaborate with other coordinators to ensure seamless field support
- Monitor and replenish stock levels, consolidating regional needs
- Provide first-line support for tablet/device queries in the field
- Arrange travel and car hire when required
- Maintain health & safety standards, including fire alarm testing
- Manage fleet administration, including safety checks and accident reporting
- Record and track accidents and incidents using internal systems
- Support general office operations, including calls and visitor management
- Reconcile company credit cards and liaise with finance on discrepancies
- Assist the Operations Manager with projects and process improvements
- Be part of a dynamic and supportive operations team
- Play a crucial role in keeping field teams running efficiently
- Opportunity to contribute to process improvements and projects
- Varied, fast-paced role where no two days are the same
RequirementsWhat We’re Looking For
- Strong administrative or coordination experience in fast-paced operational environments
- Holds a graduate-level qualification in any field
- Confident communicator with a professional telephone manner
- Strong interpersonal skills (written and verbal)
- Good IT skills, particularly Microsoft Word and Excel
- Eligible to work in the United Kingdom
- Prior sector or operating-context experience is a plus
- Experience supporting field teams effectively would be beneficial
- Experience working with internal stakeholder groups is a plus
BenefitsWhat you'll get
- £28,000 base salary per year
- Discretionary annual bonus
- Pension plan
- Healthcare plan worth up to £900 per annum
- 23 days annual leave + Bank Holidays
- Generous referral scheme
- Shopping discounts at over 30,000 retailers
- Long service awards - includes extra holiday, cash gifts and additional healthcare
- Career development opportunities
- Death in service plan, twice your annual salary
Skills Required
- Strong administrative or coordination experience
- Excellent organisational skills with high attention to detail
- Confident communicator with a professional telephone manner
- Strong interpersonal skills (written and verbal)
- Good IT skills, particularly Microsoft Word and Excel
- A proactive, can-do attitude with the ability to manage multiple tasks
What We Do
Charity Link delivers fundraising and awareness campaigns for the charity sector through our passionate, professional and ethical way of working.
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