Operations Support Associate - Selling

Posted 20 Days Ago
Be an Early Applicant
San Francisco, NM
In-Office
20-25 Hourly
Entry level
Digital Media • eCommerce • Software
The Role
The Operations Support Associate assists with merchandise handling, order fulfillment, inventory control, and supports daily store operations to enhance customer experience.
Summary Generated by Built In
Salary Range $19.61 - $24.51*

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location

WHAT YOU WILL DO:

  • Complete daily store operations and help direct leads and managers including:

    • Merchandise handling, transfers, and processing of inbound / outbound freight

    • Fulfillment, packing and shipping of online and store customer orders

    • Complete necessary merchandise placements to ensure merchandise standards are followed

    • Merchandise price changes and reticketing; signs and moves product once marked

    • Reticketing, damages, mark out of stocks and related inventory control processes

  • Responsible for back stocking, stockroom organization and maintenance

  • Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed.

  • Support with set-up and take down of in-store events and activations

  • Follow all safety procedures on the dock and in all other work areas

WHAT YOU WILL BRING:

  •  1+ year of retail experience

  • Demonstrate flexibility with competing tasks with a "win together" mentality

  •  Basic proficiency with MS Office Product Suite

  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds

  • Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

  •  Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

  •  An amazing employee discount

SALARY AND OTHER BENEFITS:

The [starting salary/hourly rate] for this position is between [$XX,XXX – XX,XXX annually]/[$XX.XX-XX.XX per hour]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

[You will be also eligible for [bonus] [long-term incentive compensation awards].

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Top Skills

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The Company
HQ: New York, New York
770 Employees
Year Founded: 2021

What We Do

Saks is the premier digital platform for luxury fashion in North America. Driven by a mission to help customers express themselves through relevant and inspiring style, we serve as a destination to explore and discover the latest in luxury from established and emerging designers. Our expertly curated assortment features sought-after names in women’s, men’s and kids’ fashion, as well as beauty, home and lifestyle merchandise. Through Saks.com and the mobile app, we provide access to professional stylists, inspiring editorial content and interactive events. Our differentiated approach seamlessly combines elevated online experiences with in-person services through an exclusive partnership with the Saks Fifth Avenue stores.

Visit Saks.com for more information.

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