Operations Supervisor

Posted 24 Days Ago
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Pacific, MO, USA
In-Office
85K-90K Annually
Mid level
Other
The Role
The Operations Supervisor oversees work crews in solid waste operations, ensures safety compliance, manages staffing, and addresses customer service issues. This role involves coordination, coaching, and performance management.
Summary Generated by Built In
Operations Supervisor

Location: Lacey, WA
Salary Range: $85,000–$90,000 per year
Bonus: Target 10% annual bonus

Who We Are

Waste Connections, Inc. (NYSE: WCN) is one of North America’s leading solid waste, recycling, and environmental services companies—and an exceptional place to build a long-term career. We empower our employees to make decisions, contribute ideas, and do meaningful work alongside hard‑working, passionate teammates.

We are built on a foundation of servant leadership, integrity, respect, and accountability, and we believe our people are the key to our success. Every individual’s background, experience, and perspective helps us better serve the communities entrusted to us.

Why Join Waste Connections?
  • Culture: A true team environment where empowered, self-directed employees know their work matters
  • Integrity: We do what we say we will do—for our customers and for each other
  • Respect: We treat employees, customers, and communities with professionalism and care
  • Growth: Clear pathways for advancement and long-term career development

This role is ideal for someone who wants to grow into higher-level operations leadership within 1–3 years and is open to new challenges and opportunities.

Position Summary

As an Operations Supervisor, you will be a key leader within our hauling operations, responsible for supervising front-line teams, ensuring safety and compliance, and driving daily operational performance. This role combines hands-on field leadership with planning, coaching, and problem-solving in a fast-paced environment.

A Day in the Life
  • Assign and supervise work crews operating solid waste collection equipment
  • Monitor daily operations and adjust staffing, routes, and priorities as needed
  • Help develop, implement, and reinforce safety goals and best practices
  • Conduct field inspections and audits to ensure safe and proper work procedures
  • Investigate and address customer service issues and collection concerns
  • Coach, train, and manage employee performance, including formal reviews
  • Develop short- and long-term action plans aligned with company goals
  • Oversee compliance programs including environmental, OSHA, DOT, and local permitting requirements
What We’re Looking For:Required Qualifications:
  • Willingness and ability to relocate for promotional opportunities based on performance
  • Prior experience in transportation, trucking, logistics, or waste operations
  • Ability to obtain a Class B CDL within 90 days (if not already held)
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and meet tight deadlines
  • Intermediate to advanced proficiency in Microsoft Excel and related business systems
Preferred Qualifications
  • Bachelor’s degree strongly preferred
  • Previous supervisory or leadership experience in an operations environment

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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The Company
HQ: Spring, TX
10,001 Employees

What We Do

Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest. Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.

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