At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated and experienced Operations Supervisor to join our Records Center team. In this role, you will be responsible for overseeing the daily operational processes of the record center, including logistics, data entry, and specialized projects, to drive productivity and quality.
You will lead a dedicated team of professionals focused on delivering excellence in information management and logistical precision.
What You’ll Do:In this role, you will:
Lead and Develop Talent: Manage the full employee lifecycle by recruiting, training, and coaching team members, while overseeing administrative essentials such as payroll processing and performance reviews to ensure a high-performing workforce.
Optimize Operational Performance: Monitor workflows and analyze Key Performance Indicators to identify areas for improvement, implementing strategic corrective actions that enhance overall department efficiency.
Maintain Operational Excellence: Ensure all daily activities strictly comply with organizational standards, safety regulations, and internal policies to provide a secure and reliable service environment
The ideal candidate will have:
3 to 5 years of experience in a supervisory role, specifically within records management or logistics environments.
Strong technical expertise in operational forecasting and data analysis to drive informed decision-making.
Proven leadership abilities with a focus on task management, time management, and collaborative problem-solving.
Local Residency: Ability to work on-site daily at our facility, as this role is not eligible for remote work.
What We Offer (Benefits)
Salary:Starting 85k depending on experience
10% annual bonus
Full Health and Dental Benefits starting on the first day of employment.
Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
Ready to lead essential operations and drive customer satisfaction? Apply now to join the Iron Mountain Operations team!
Category: Operations GroupSkills Required
- 3 to 5 years of supervisory experience in records management or logistics
- Strong technical expertise in operational forecasting and data analysis
- Proven leadership abilities with a focus on task management and collaborative problem-solving
- Ability to work on-site daily at our facility
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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