Operations Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

In this role, you will be responsible for overseeing the day-to-day operations of our records center and warehouse. You will lead an assigned team to provide timely, high-quality service while championing Iron Mountain’s safety regulations and operational processes. Your primary objective is to deliver total customer satisfaction through best-in-class service and cost-effective facility management.

You will join a workplace that thrives on safety, consistency, and professional growth. Here, you’ll lead a team that protects what our customers value most, ensuring that every record received or released is handled with the utmost precision and care.

In this role, you will:

• Lead and Develop Operations Talent: Supervise, coach, and train a team of warehouse staff, managing recruitment, attendance, and performance appraisals to foster a high-performance culture focused on safety and quality service.

• Manage Daily Warehouse Workflows: Oversee the end-to-end processing of customer records, ensuring all receiving and releasing activities are accurately logged and that service requests are completed within set timelines.

• Ensure Operational Excellence and Compliance: Research and resolve service issues, maintain comprehensive site reports, and ensure full adherence to Health and Safety standards and Iron Mountain global operational policies.

The ideal candidate will have:

• 5+ years of experience in warehouse operations, with at least 2 years in a supervisory or leadership capacity within a distribution or service-related environment.

• Strong Educational Foundation: A degree or diploma in Industrial Engineering, Logistics Management, Supply Chain Management, or a related field.

• Technical and Administrative Proficiency: Strong computer skills (Google Suite, Word, Excel) and the ability to complete detailed paperwork in English accurately.

• Operational Flexibility: The ability to effectively manage workloads and teams across two locations (Carmona and Calamba) with strong attention to detail and a customer-first mindset.

• Competitive compensation and benefits aligned with your supervisory experience.

• Paid time off and holiday allowances to ensure work-life balance.

• Opportunities for continuous learning as part of a global workforce of 26,000+ professionals.

Are you ready to lead the future of records management in Cavite?