Operations Supervisor

Posted 9 Days Ago
Be an Early Applicant
Mount Juliet, TN
1-3 Years Experience
Insurance
The Role
As the Operations Supervisor, you will oversee employees in the facility, ensuring effective operation by assigning tasks, coordinating work flow, and overseeing projects. Responsibilities include driving process improvements, managing team training, and maintaining production standards. Requirements include a HS Diploma or GED, 2 years of experience in manufacturing/repair environment, MS Office proficiency, and strong communication skills.
Summary Generated by Built In

As the Operations Supervisor you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

What will be my duties and responsibilities in this job?

  • Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff

  • Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them

  • Drive process improvements and coordinate new product introductions

  • Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives

  • Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area

  • Review Tableau reports to ensure that the team/department is attaining the desired performance metrics

  • Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with Manager to review the peakon score and create action plans within the tool

  • Meet production operational standards by implementing production, productivity and quality standards

  • Work with the site leadership to assist in resolving problems and identifying process improvements

  • Meet production financial standards by controlling and minimizing production expenses

  • Monitor production performance and ensure all daily shift production reports are completed on time

  • Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations

  • Performs other duties as assigned

What are the requirements needed for this position?

  • Must have High School Diploma or GED

  • Minimum of 2 years of experience within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility

  • Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)

  • Prior experience in a warehouse, shipping, receiving or related environment required

  • Ability to identify potential process and workflow improvements

  • Demonstrated experience with direct supervision and coaching of others

  • Must have strong verbal and written communication skills. 

  • Able to successfully interface with all levels of Company personnel as well as external personnel

  • High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors

  • Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution

  • Driven, goal-oriented, never confuses effort with results

  • Ability to multitask in a fast paced, dynamic assembly and logistics environment

  • May be required to work across multiple shifts

What other skills/experience would be helpful to have?

  • Associates Degree and 1 year of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment

  • Understanding of Lean and Six Sigma methodologies

Pay Range:

$22.61 - $37.32

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

10/21/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Top Skills

MS Office
The Company
Miami, FL
12,202 Employees
On-site Workplace

What We Do

Assurant is more than a place to work. It’s a place where your work matters.

Our employees are the heart and soul of our company. Our work environment fosters teamwork and collaboration. We provide ways to make meaningful contributions, learn and develop professionally. We encourage creativity and innovation. The more our employees succeed, the better we are able to serve our customers.

Assurant is the company that protects and secures the places people live and the things they buy. We’re a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin America, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning.

Our Uncompromising Values
Our values guide the way we support our customers and work with one another.

Common Sense - We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve.

Common Decency - We act with integrity. We treat others with respect, courtesy, and kindness. We’re honest, transparent and committed to doing the right thing.

Uncommon Thinking - We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes.

Uncommon Results - We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation.

Our Purpose
Assurant helps our clients protect and support the major purchases people make. Things like their homes, cars, appliances and phones. But we understand what matters most. It’s not the things we protect. It’s the millions of people we serve.

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