Operations Supervisor

Posted Yesterday
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Pontefract, Wakefield, West Yorkshire, England, GBR
In-Office
Mid level
Logistics • Other
The Role
Supervise daily production and yard operations at CHEP’s Pontefract site, leading approximately 15 colleagues across rotating shifts. Ensure safety, quality, production targets, inventory accuracy, and operational compliance. Conduct audits and inspections, resolve issues, support frontline people management, maintain records, and contribute to continuous improvement. The role requires a hands-on shop-floor presence and collaboration with engineering, logistics, and site support teams.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

  • Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
  • Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
  • Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
  • Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
  • Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
  • Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Operations Supervisor

Location: CHEP Pontefract (WF8 4QD)

Type: Full Time, Permanent
Shift Pattern: Monday – Friday, rotating 2-shift pattern (6am-2pm / 2pm-10pm)


Lead from the front and help keep our operation running safely, efficiently and effectively.


CHEP is looking for an experienced Operations Supervisor to join our Pontefract site. This is a hands-on leadership role where you'll take responsibility for the day-to-day supervision of production operations, ensuring safety, quality and operational targets are achieved every shift.


You'll lead a team of approximately 15 colleagues, spending the majority of your time on the shop floor supporting your team, monitoring performance, resolving operational issues and ensuring the operation runs smoothly. The role also provides valuable exposure across both production and logistics activities, helping you develop a broad operational skillset.


If you're a Supervisor, Team Leader or aspiring people manager with experience in manufacturing, production, warehousing or logistics, we'd love to hear from you.


What We're Looking For


  • Experience leading teams within a manufacturing, production, logistics or warehouse environment.
  • Strong people management and communication skills.
  • Good understanding of Health & Safety requirements and safe systems of work.
  • Experience working to operational KPIs and production targets.
  • Ability to coach, motivate and support frontline teams.
  • Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
  • Experience conducting audits, inspections or compliance checks.
  • A hands-on leadership style with a visible presence on the shop floor.
  • Flexibility to support multiple operational areas including production and yard operations.

Key Responsibilities


  • Supervise day-to-day production and yard operations to ensure a safe, compliant and efficient working environment.
  • Lead, motivate and support a team of operational colleagues.
  • Monitor progress against production plans and take action to address any issues affecting performance.
  • Carry out regular safety audits, shift checks and operational inspections.
  • Ensure Health & Safety standards are maintained and promote a zero-harm culture.
  • Support quality standards by ensuring correct operating procedures are followed at all times.
  • Work closely with engineering, operations and site support teams to resolve issues and minimise downtime.
  • Support absence management, return-to-work discussions and other first-line people management activities.
  • Ensure colleagues have the tools, equipment and resources needed to perform their roles effectively.
  • Maintain accurate operational records and support continuous improvement initiatives.

Why Join CHEP?


  • Join a global leader in supply chain solutions.
  • Varied role across both production and logistics operations.
  • Opportunity to develop your leadership skills within a supportive environment.
  • Clear progression opportunities into more senior operational leadership roles.
  • Ongoing investment in people, processes and site improvements.

What's In It For You?

  • Competitive salary.
  • Annual bonus opportunity (Typically 5% of your base salary)
  • Private healthcare.
  • Share scheme.
  • Flexible benefits package.
  • 25 days holiday plus the option to buy and sell additional leave.
  • Enhanced pension scheme.
  • Life Assurance and Employee Assistance Programme.

Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Computer Literacy, Data Literacy, Empathy, Experimentation, Mathematic Literacy, Scheduling, Taking Ownership, Teamwork, Understand Customers, Written Communication

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Experience leading teams in a manufacturing, production, logistics, or warehouse environment
  • Strong people management and communication skills
  • Understanding of health and safety requirements and safe systems of work
  • Experience working to operational KPIs and production targets
  • Ability to coach, motivate, and support frontline teams
  • Strong problem-solving and decision-making skills in a fast-paced environment
  • Experience conducting audits, inspections, or compliance checks
  • Hands-on leadership style with a visible shop-floor presence
  • Flexibility to support production and yard operations

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

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The Company
HQ: London
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

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