Operations Supervisor

Posted Yesterday
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Denver, CO, USA
In-Office
85K-95K Annually
Junior
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Supervise daily LTL freight operations, including safe loading and unloading, driver and dock personnel management, scheduling, hiring, training, and discipline. Monitor damaged and misrouted shipments, implement corrective actions, coordinate vehicle maintenance, resolve customer freight issues, and ensure accurate paperwork and compliance with company policies.
Summary Generated by Built In

Job Title:

Operations Supervisor

Department:

Denver CO

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SHIFT: Monday-Friday, start time varies

SALARY: $85,000-$95,000

REPORTS TO: Service Center Manager

DIRECT REPORTS: Yes

LOCATION: Denver, CO

JOB SUMMARY
CrossCountry Freight Solutions – a leading LTL trucking company is seeking a dynamic Operations Supervisor to join our team of logistics professionals. As an Operations Supervisor, you’ll play a pivotal leadership role in our daily operations, directly influencing our success by guiding our drivers and freight handlers, ensuring efficient loading/unloading of freight, and upholding company policies to maintain a positive work culture. Your expertise will help shape our continued expansion while developing your career in logistics management.
ESSENTIAL JOB DUTIES

  • Ensure that dock operations are performed safely and efficiently, overseeing and assisting with the loading and unloading of freight

  • Supervise drivers, oversee the hiring, training, scheduling, and disciplinary actions

  • Conducts weekly and/or daily meetings with shift personnel to discuss updates and address any issues

  • Coordinate with personnel to maintain and repair company vehicles

  • Monitors misrouted and damaged shipments to determine root cause and implement corrective action.

  • Work with customers to resolve freight issues

  • Responsible for overseeing the quality handling of paperwork

  • Able to carry out the job duties of positions supervised to ensure customer service expectations are met

JOB SPECIFICATIONS

Skills and Knowledge

  • Two years supervisory and transportation experience
  • Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills
  • Extensive knowledge of the principles, procedures, and best practices in the industry
  • Knowledge of DOT and OSHA regulations preferred
  • At least 21 years of age
  • This position requires successful completion of a pre-employment skills assessment
  • CDL A license preferred, not required

BENEFITS 

  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time 
  • Employee Assistance Program (EAP) 
  • 401k retirement plan with match 

#CCDR

Skills Required

  • Two years of supervisory and transportation experience
  • Excellent interpersonal, organizational, written and verbal communication, analytical, and decision-making skills
  • Extensive knowledge of transportation industry principles, procedures, and best practices
  • At least 21 years of age
  • Successful completion of a pre-employment skills assessment
  • Knowledge of DOT and OSHA regulations
  • CDL A license
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The Company
1,500 Employees
Year Founded: 1980

What We Do

CrossCountry Freight Solutions (CCFS) is an asset-based carrier and innovator in the LTL (Less-than-Truckload) trucking industry. They provide complete freight and logistics solutions, including nationwide truckload services and specialized coverage across 18 states. Their mission is to achieve universal prosperity for their customers, company, team members, and communities through technology-driven shipping solutions and a vast network of service centers.

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