Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Operations Supervisor in Managed Transportation at RXO, you’ll be responsible for overseeing daily operations and supplier performance. You’ll also ensure that all transportation, communication and customer service issues and requests are resolved in a manner that meets or exceed the customer's expectations.
What your day-to-day will look like:
Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within available transportation options
Support specialist who are responsible for scheduling shipments, updating tracking information and resolving any in transit concerns
Investigate and resolve internal issues that impact job performance, employee morale and customer satisfaction, as well as issues submitted by customers, suppliers or clients
Practice continuous improvement by reviewing procedures and work habits and implementing steps to lower costs while increasing performance; introduce Lean concepts into the operation at all levels
Schedule daily workload based on input from customer
Monitor and prioritize weekly disputes and escalation requests from customer and supplier; compile supplier dispute data and chart supplier on-time shipping performance
Track and document delivery performance; update and maintain organized files on all shipping documents and analyze root cause reasons for poor shipping performance
Maintain a safe work environment that is free from harassment, drugs and workplace violence; promptly document and report all issues, concerns and incidents to management
At a minimum, you’ll need:
2 years of experience in transportation or logistics
It’d be great if you also have:
Bachelor’s degree in a related field
Experience working with a Transportation Management Systems (TMS), preferably Oracle Transportation Management
Experience with process improvement initiatives
Solid leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
A willingness to work cross-functionally on multiple accounts
Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Skills Required
- At least 2 years of experience in transportation or logistics
- Bachelor’s degree in a related field
- Experience with a Transportation Management System, preferably Oracle Transportation Management
- Experience with process improvement initiatives
- Leadership and collaboration skills, including the ability to supervise, coach, and influence employees
- Willingness to work cross-functionally on multiple accounts
- Excellent verbal and written communication skills
RXO, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..
-
Healthcare Strength — Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
-
Retirement Support — Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
-
Leave & Time Off Breadth — Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.
RXO, Inc. Insights
What We Do
RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.
