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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
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We are seeking a Night Shift Warehouse Operations Supervisor to lead overnight warehouse operations in a highly automated distribution environment. This role is responsible for overseeing warehouse associates, ensuring operational excellence across multiple warehouse management and automation systems, and driving safety, productivity, and inventory accuracy throughout the shift.
The ideal candidate will have hands-on experience working in facilities that utilize Automated Storage and Retrieval Systems (ASRS), warehouse automation technologies, and integrated warehouse management platforms. This individual will serve as a key operational leader, troubleshooting system-related challenges, coordinating workflow across departments, and ensuring the seamless movement of materials throughout the facility.
Key ResponsibilitiesWarehouse Operations Leadership- Lead and supervise night shift warehouse operations, ensuring daily productivity, quality, and service goals are achieved.
- Direct the activities of warehouse associates, technicians, and support personnel in a high-volume distribution environment.
- Manage receiving, storage, replenishment, order fulfillment, inventory control, and shipping activities.
- Monitor workflow and labor allocation to maximize operational efficiency and throughput.
- Serve as the primary escalation point for operational and system-related issues during the shift.
- Oversee operations within an automated warehouse environment utilizing ASRS technology.
- Monitor and coordinate activities across multiple warehouse and automation platforms, including WMS, conveyor systems, sortation equipment, robotics, and material handling technologies.
- Partner with Maintenance, Engineering, IT, and Operations teams to troubleshoot equipment and system interruptions.
- Ensure automated systems are operating efficiently and support continuous flow throughout the warehouse.
- Identify opportunities to improve automation utilization, throughput, and operational performance.
- Maintain high levels of inventory accuracy through audits, cycle counts, and inventory control procedures.
- Investigate inventory discrepancies and implement corrective actions.
- Ensure compliance with established warehouse processes, SOPs, and safety standards.
- Monitor operational metrics and prepare shift performance reports.
- Coach, mentor, and develop warehouse team members to achieve operational goals.
- Conduct training, performance management, and employee development activities.
- Promote a culture centered around safety, accountability, teamwork, and continuous improvement.
- Ensure company policies, procedures, and regulatory requirements are consistently followed.
- High School Diploma or GED required.
- Minimum 5 years of warehouse, distribution, fulfillment center, or logistics experience.
- Minimum 3 years of experience in warehouse operations within a highly automated environment.
- Minimum 1 year of supervisory or leadership experience.
- Experience working with ASRS (Automated Storage and Retrieval Systems).
- Experience managing operations across multiple warehouse systems and technologies.
- Strong understanding of warehouse management systems (WMS), inventory control, shipping, receiving, and fulfillment processes.
- Experience troubleshooting operational and system performance issues.
- Strong leadership, problem-solving, and decision-making skills.
- Ability to thrive in a fast-paced, high-volume distribution environment.
- Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field.
- Experience with automated fulfillment, e-commerce, retail distribution, manufacturing, or large-scale logistics operations.
- Exposure to robotics, conveyor systems, sortation systems, and other material handling automation technologies.
- Lean, Six Sigma, or continuous improvement experience preferred.
We are particularly interested in candidates who have supervised operations in:
- Automated Distribution Centers
- High-Volume Fulfillment Centers
- E-Commerce Operations
- Retail Distribution Networks
- Manufacturing Warehouses
- Facilities utilizing ASRS, robotics, conveyor systems, and advanced warehouse automation technologies
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Skills Required
- High School Diploma or GED
- Minimum 5 years of warehouse, distribution, fulfillment center, or logistics experience
- Minimum 3 years of experience in warehouse operations within a highly automated environment
- Minimum 1 year of supervisory or leadership experience
- Experience working with ASRS (Automated Storage and Retrieval Systems)
- Experience managing operations across multiple warehouse systems and technologies (WMS, conveyors, sortation, robotics)
- Strong understanding of WMS, inventory control, shipping, receiving, and fulfillment processes
- Experience troubleshooting operational and system performance issues
- Strong leadership, problem-solving, and decision-making skills
- Ability to thrive in a fast-paced, high-volume distribution environment
- Ability to pass a drug test and pre-employment background check
- Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field
- Experience with automated fulfillment, e-commerce, retail distribution, manufacturing, or large-scale logistics operations
- Exposure to robotics, conveyor systems, sortation systems, and other material handling automation technologies
- Lean, Six Sigma, or continuous improvement experience
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
