Operations Supervisor

Posted 2 Days Ago
Be an Early Applicant
Twin Falls, ID, USA
In-Office
80K-80K Annually
Mid level
Other
The Role
Lead frontline collection operations including supervising drivers and helpers, monitoring route productivity, making real-time operational decisions, enforcing safety, conducting audits and investigations, reviewing KPIs for improvements, partnering with maintenance/customer service/sales, coaching and developing employees, and ensuring regulatory compliance (DOT, OSHA, environmental).
Summary Generated by Built In
Operations Supervisor

📍 Twin Falls, ID
💼 Full-Time | Monday-Friday 5:30 am start time, ~45-50 hours per week
💰 Salary: $80,000 & 10% annual cash bonus

Who We Are

PSI Environmental Systems, a Waste Connections company, provides essential services that keep our communities clean, safe, and moving. We take pride in our commitment to safety, operational excellence, and supporting our team members as they grow their careers. At Waste Connections, we value servant leadership, integrity, and a culture where every employee is empowered to thrive.

Why Join Us?

Culture: A supportive, team-centered environment focused on safety and efficiency.
Stability: A recession‑resistant industry with long‑term growth opportunities.
Impact: Your work directly supports fleet readiness and daily operations.
Benefits: Competitive compensation, full benefits package, and long-term career growth.

About the Role

As an Operations Supervisor, you will lead frontline collection operations, develop employees, drive safety initiatives, and improve operational performance. This role offers hands-on leadership experience and exposure to all aspects of a high-performing hauling operation.

Successful candidates are motivated leaders who thrive in fast-paced environments, enjoy solving problems, and are excited about growing into future District Manager and Division leadership opportunities.

Key Responsibilities
  • Lead and supervise drivers, helpers, and collection personnel in daily operations.

  • Monitor route productivity, service levels, staffing needs, and operational efficiencies.

  • Make real-time operational decisions to ensure service excellence and cost control.

  • Promote and reinforce a strong safety culture through coaching, observations, and accountability.

  • Conduct route audits, ride-alongs, field inspections, and safety observations.

  • Investigate accidents, incidents, and service-related issues while implementing corrective actions.

  • Review operational KPIs and identify opportunities for continuous improvement.

  • Partner with maintenance, customer service, safety, and sales teams to achieve business objectives.

  • Conduct employee coaching sessions, performance reviews, and development discussions.

  • Assist with workforce planning, succession planning, and employee engagement efforts.

  • Develop and execute short- and long-term operational goals.

  • Ensure compliance with environmental, DOT, OSHA, and local regulatory requirements.

  • Build positive relationships with employees, customers, and community stakeholders.

Qualifications

Required

  • Leadership experience in transportation, logistics, trucking, fleet operations, waste, distribution, or a related industry.

  • Proven ability to lead, motivate, coach, and develop employees.

  • Strong organizational, problem-solving, and decision-making skills.

  • Excellent written and verbal communication skills.

  • Intermediate to advanced proficiency with Microsoft Excel and business management systems.

  • Ability to obtain a Class B CDL within 90 days of hire.

  • Willingness to relocate for future promotional opportunities based on performance.

Preferred

  • Bachelor's degree in Business, Operations Management, Logistics, Transportation, or a related field.

  • Experience working with union and/or non-union workforces.

  • Experience managing route-based operations, fleet performance, safety programs, and KPI reporting.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Skills Required

  • Leadership experience in transportation, logistics, trucking, fleet operations, waste, distribution, or a related industry.
  • Proven ability to lead, motivate, coach, and develop employees.
  • Strong organizational, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Intermediate to advanced proficiency with Microsoft Excel and business management systems.
  • Ability to obtain a Class B CDL within 90 days of hire.
  • Willingness to relocate for future promotional opportunities based on performance.
  • Bachelor's degree in Business, Operations Management, Logistics, Transportation, or a related field.
  • Experience working with union and/or non-union workforces.
  • Experience managing route-based operations, fleet performance, safety programs, and KPI reporting.
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The Company
HQ: The Woodlands, TX
10,001 Employees

What We Do

Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Through its R360 Environmental Solutions subsidiary, the Company is also a leading provider of non-hazardous oilfield waste treatment, recovery and disposal services in several of the most active natural resource producing areas in the United States, including the Permian, Bakken and Eagle Ford Basins. Waste Connections serves more than six million residential, commercial, industrial, and exploration and production customers from a network of operations in 39 states, six provinces and the District of Columbia. The Company also provides intermodal services for the movement of cargo and solid waste containers in the Pacific Northwest. Our corporate strategy targets secondary and suburban markets that have strong demographic growth trends and where competitive barriers to entry can be developed. We seek to avoid highly competitive, large urban markets and target markets where we can provide either non-integrated or integrated solid waste services under exclusive arrangements, or markets where we can be integrated and attain high market share. We are a leading provider of solid waste services in most of our markets, and approximately 50% of our revenues are derived from market areas where we have franchise or exclusive rights to provide our waste services.

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