About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
The Opportunity -
The role of the Operations Supervisor is responsible for ensuring the business unit achieves the KPI’s set for the operations and manages customer relations at a local level ensuring a win-win approach to business solutions over the allocated shift. This role will also contribute to strategies and establish and act on the tactics and processes for its implementation. Ensure all site safety, company compliance, subcontractor compliance requirements are met and enforced. The Operations Supervisor may also perform any duties or functions that are ancillary to the Transport Operations which are needed to support and grow the business.
Duties and Responsibilities / a day in the life of the Operations Supervisor:
Organise vehicles and drivers to meet the customer load requirements.
Monitor subcontractor drivers to ensure that customer requirements are met.
Ensure that all equipment and ancillary equipment is in operating condition.
Comply with CoR (Chain of Responsibility) requirements, Fatigue Management, Mass Management, Load Restraint, and all aspects of the NHVR.
Ensure all subcontractors used have been appropriately reviewed in accordance with contractor management procedures.
Actively lead in the roll-out of toolbox meetings and other communications to workers and contractors.
What You'll Need to Succeed:
Previous and proven Supervisor experience within a similar role within Transport/Logistics industry.
A positive attitude and appetite to learn.
Demonstrated experience with Operations, CoR, Fatigue Management desirable but not essential.
An analytical mind-set – strong ability to problem solve.
Exceptional communication skills – written and verbal.
Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
High attention to detail and the ability to meet deadlines within a time-pressured environment.
Knowledge of HSE (Health, Safety & Environment)
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Skills Required
- Previous proven supervisor experience in a similar transport or logistics role
- Positive attitude and willingness to learn
- Experience with operations, Chain of Responsibility, and fatigue management
- Strong analytical and problem-solving ability
- Exceptional written and verbal communication skills
- Computer literacy with Microsoft Office, Word, Excel, and Outlook
- High attention to detail and ability to meet deadlines in a time-pressured environment
- Knowledge of health, safety, and environment requirements
- Entitlement to work in Australia
- Willingness to complete criminal history and medical pre-employment checks
What We Do
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best. That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.
