About the RoleIn this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.What You'll Do
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Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals
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Ability to enhance our working together platform by driving a high performing team through engagement of our employees
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Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions
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Embrace continuous improvement through agility, process development and positive change to identify best solutions
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Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication
Who You Are
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Strong problem-solving, decision quality and implementation
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Strong communication and interpersonal skills
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Ability to build and sustain culture through the collaboration with team and/or business partners
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Knowledge and understanding of work specific to distribution centers
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Bilingual in Spanish is Preferred
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What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
