Operations Specialist

Posted 3 Days Ago
Be an Early Applicant
Rochester, MI, USA
Hybrid
Junior
Information Technology • Logistics • Software • Transportation • 3PL: Third Party Logistics
The Role
Coordinate freight shipments across North America by sourcing, onboarding, and dispatching carriers, negotiating rates, managing customer loads and assignments, tracking pickup and delivery, and using company systems to ensure timely service and resolve issues.
Summary Generated by Built In
Join FreightSaver, an Echo Logistics company, as an Operations Specialist and play a key role in keeping freight moving across North America. In this fast-paced position, you’ll work directly with carriers and customers to coordinate shipments, negotiate rates, build transportation partnerships, and ensure exceptional service. If you’re driven, detail-oriented, and thrive in a high-energy logistics environment, we’d love to hear from you.What We Offer
  • Competitive hourly wage plus bonus opportunities on every load booked
  • Casual and collaborative work environment
  • Comprehensive medical, dental, and vision insurance
  • Career growth and professional development opportunities
  • The opportunity to build a long-term career in the transportation and logistics industry
What You’ll Do
  • Coordinate freight shipments with carriers and customers.
  • Source, onboard, and dispatch carriers while negotiating rates.
  • Manage customer loads, carrier assignments, and rate quotes.
  • Track shipments and oversee pickup and delivery appointments.
  • Utilize company systems to support daily freight operations.
  • Demonstrate strong communication, problem-solving, and organizational skills.
What We’re Looking For
  • Bachelor’s Degree OR at least two years of full-time work experience
  • Strong communication, negotiation, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Self-motivated with a strong work ethic and desire to succeed
  • Proficient in Microsoft Office, with the ability to learn company, software, and technology
  • PREFERRED: 1+ year of freight brokerage, carrier sales, dispatch, carrier operations, or customer service experience preferred

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Skills Required

  • Bachelor's degree OR at least two years of full-time work experience
  • Strong communication, negotiation, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Self-motivated with a strong work ethic and desire to succeed
  • Proficient in Microsoft Office
  • 1+ year of freight brokerage, carrier sales, dispatch, carrier operations, or customer service experience

Echo Global Logistics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Echo Global Logistics and has not been reviewed or approved by Echo Global Logistics.

  • Wellbeing & Lifestyle Benefits Wellness and lifestyle perks appear broad, including telehealth access, an employee assistance program, and fitness-related offerings like Peloton and gym discounts. Additional extras such as pet insurance, phone discounts, and company-sponsored events add to the perceived breadth of non-cash rewards.
  • Healthcare Strength Health coverage is positioned as comprehensive, with multiple plan types (PPO and HDHP) plus dental and vision options. Tax-advantaged accounts (HSA/FSA) and always-on telehealth access reinforce the sense of a well-rounded healthcare offering.
  • Parental & Family Support Paid bonding/parental leave, Care.com membership, and bereavement leave are highlighted as meaningful supports for family needs. Volunteer time off also contributes to the sense of broader life-supportive benefits beyond core insurance.

Echo Global Logistics Insights

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The Company
HQ: Chicago, IL
2,600 Employees
Year Founded: 2005

What We Do

Echo is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.

Why Work With Us

At Echo you don’t just have a job—you have a career. Passion for what you do keeps you on the road to success. It’s teamwork and relationships that make our team truly successful. The chance to work alongside friends, have your voice heard, and be mentored by those who genuinely want to see you grow and thrive makes every day even better.

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