Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Reporting directly to the School Business Operations Manager (BOM), the Operations Specialist in one of our schools will serve as a key member of the School Operations team. You will be a primary point of contact for our families, a key coordinator for school events, and a hands-on contributor to maintaining our exceptional school environment. This role offers an excellent opportunity to learn and grow within a fast-paced, mission-driven organization.
Key Responsibilities:
Operational Efficiency and Process Optimization:
- Analyze and evaluate existing operational processes to identify areas for improvement and implement solutions to enhance efficiency and effectiveness.
- Proactively identify and address potential operational challenges, exercising independent judgment to prioritize issues and allocate resources.
- Develop and implement strategies to streamline workflows, improve resource utilization, and optimize the overall functioning of the school's operational systems.
Stakeholder Relationship Management:
- Provide excellent customer service to students and families, ensuring their operational needs are met efficiently and professionally.
- Collaborate with all staff in maintaining a positive and supportive school environment that promotes student well-being by ensuring efficient and effective school operations.
- Collaborate with various departments to address cross-functional operational needs and ensure seamless coordination.
Project Coordination and Implementation:
- Manage and coordinate operational projects, including planning, execution, monitoring, and evaluation.
- Develop project timelines, allocate resources, and ensure projects are completed on time and within budget.
- Exercise independent judgment in making decisions related to project scope, methodology, and resource allocation.
Information Management and Analysis:
- Oversee the collection, organization, and analysis of data related to school operations, ensuring accuracy and integrity.
- Utilize data to inform decision-making, identify trends, and develop strategies for continuous improvement.
- Develop and implement systems for efficient information management and reporting.
Technology Integration and Innovation:
- Evaluate and recommend technology solutions to enhance operational efficiency and improve service delivery.
- Oversee the implementation and maintenance of technology systems, ensuring effective utilization by staff.
- Identify opportunities to leverage technology to streamline processes and improve the overall school environment.
Qualifications:
- 2-3+ years of professional experience in operations, administration, or a related field, demonstrating increasing levels of responsibility.
- Bachelor's degree in business administration, management, or a related field; Master's degree preferred.
- CPR Certificate preferred.
- Demonstrated ability to exercise discretion and independent judgment in making decisions related to complex operational issues.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent organizational, planning, and project management skills, with the ability to prioritize tasks and meet deadlines.
- Proven ability to develop and implement effective operational processes and procedures.
- Exceptional communication (verbal and written) and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proficiency in utilizing technology to enhance operational efficiency and data-driven decision-making.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Eagerness to learn, adapt, and contribute to a mission-driven organization.
Exact compensation may vary based on skills and experience.
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Skills Required
- 0-2 years of professional experience
- Bachelor's degree preferred
- Strong organizational and planning skills
- Excellent prioritization and multitasking skills
- Basic knowledge of technology and ability to provide IT support
- Strong verbal and written communication skills
Success Academy Charter Schools Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Success Academy Charter Schools and has not been reviewed or approved by Success Academy Charter Schools.
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Affordable Benefits — Health coverage is considered affordable, with the employer paying a large share of medical premiums and offering multiple plan choices with HSA/FSA options. Employer HSA contributions and day-one eligibility in postings further support lower out-of-pocket costs.
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Parental & Family Support — Paid childcare leave for primary caregivers, adoption reimbursement, backup child care, and school lottery preference for employees’ children are highlighted. These offerings add tangible family-friendly value alongside core medical and retirement benefits.
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Pay Growth & Progression — Recruiting materials emphasize significant annual increases, performance incentives, and faster advancement pathways than traditional districts. Some roles also reference year-end bonuses that can accelerate early-career earnings.
Success Academy Charter Schools Insights
What We Do
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 20,000 K-12 students in New York City. Our network of over 50 free public charter schools is looking for diverse, ambitious, talented people like you to join our team! Starting on your first day, you’ll receive world-class training and mentorship while working in a collaborative environment with passionate colleagues. As part of the Success Academy team, you will have ample growth opportunities within our network — including leadership roles. Success Academy is seeking candidates from all majors and backgrounds. All interviews are virtual, and a degree in Education is not required to teach. If you graduated or will be graduating with a bachelor's degree between Dec 2023 and Dec 2024, we encourage you to apply! We encourage you to look at our current openings and consider applying.
