Operations Specialist

Posted 13 Days Ago
Be an Early Applicant
Jacksonville, FL
In-Office
36K-36K Annually
Entry level
Logistics • Transportation
The Role
Support Account/Logistics Managers by coordinating carriers, negotiating rates, scheduling and monitoring loads, resolving in-transit issues and claims, maintaining accurate records in company systems, and building carrier/client relationships.
Summary Generated by Built In

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number.  We want you to thrive in a positive work environment so we give you the tools for success.

POSITION SUMMARY:

  • Develops account management skills by assisting Account/Logistics Manager in managing his/her business.
  • This is an in office position 

ESSENTIAL FUNCTIONS:

  • Assisting Account/Logistics manager in servicing his/her business, including but not limited to development of the following:
    • Relationships with carriers and skills in evaluating and selecting carriers.
    • Skills in negotiating carrier rates.
    • Skills in scheduling and servicing loads and handling fiduciary responsibilities.
    • Skills in use of company’s HERO software.
    • Skills in use of Salesforce
  • Develops and maintains excellent relationships with primary and secondary carriers for contracted freight moves.
  • Analyze past carrier performance, schedules, cost and availability of appropriate equipment in selecting carrier for each load.
  • Act as a liaison between clients, carriers, shippers and receivers.
  • Negotiates constantly changing carrier rates for the spot market and to evaluate potential fixed-rate contracts.
  • Evaluates carrier performance, including safety and insurance coverage, and make future carrier selections accordingly.
  • Monitors progress of loads; maintain awareness of potential in-transit issues, such as weather problems, and take action in advance where possible to ensure timely delivery while managing costs.
  • Analyze and resolve in-transit issues, taking client satisfaction and costs into consideration in determining best solution; consults with client and recommends solution as appropriate.
  • Ensures all fiduciary responsibilities are met and that all fees and costs are documented for each load.
  • Resolve client claims and receivables issues.
  • Accurately enter and maintain up-to-date information in company software.
  • Other duties as required.

EDUCATION AND EXPERIENCE:  

  • High school diploma or GED required; Bachelor’s degree preferred

COMPETENCIES:

  • Excellent customer service skills.
  • Strong written/verbal communication skills and attention to detail.
  • Able to multi-task and enjoys a fast-paced environment.
  • Entrepreneurial, self-motivated, self-starter.
  • Ability to learn quickly, analyze situations and make decisions which support the ongoing success of MegaCorp.

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030

Operations Specialist - Hourly Full Time Position with commission
$36,000$36,000 USD

Top Skills

Hero Software
Salesforce
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The Company
HQ: Wilmington, NC
483 Employees
Year Founded: 2009

What We Do

MegaCorp is an award-winning logistics company with remarkable growth. MegaCorp is headquartered in Wilmington, NC with offices in Cincinnati, OH; Elkins, WV; Morgantown, WV and Jacksonville, FL. MegaCorp services the continental US and Canada.

MegaCorp is named as one of the top places to work by Inc Magazine and the turnover rate is less than 8% because when you work for the best, why would you leave? With our fun, vibrant, corporate culture and unlimited earning potential, we want to bring out the best in people so we offer the Mega-best. Our pay is well above industry standard and we have a lengthy list of Mega Perks because we have our employees' best interest at heart and know you are not just a number. At MegaCorp, we want you to thrive in a positive work environment so we give you the tools you need to succeed without being suffocated by micromanagement.

Want to join our team? View openings and apply at www.MegaCorpLogistics.com/careers or reach out to our recruiter, Carolyn Aubitz: [email protected] or 910.332.0820 x1410.

We recognize that MegaCorp is an extension of our clients'​ logistics operations and we have strict policies in place to ensure that their goods are delivered safely and on time. At MegaCorp, we also understand that our clients are trusting us with the core of their business and we do not take that job lightly. Our staff is highly trained and takes great pride in their work along with the relationship they have with their clients. We are people helping people, offering the best to our customers, transportation partners and employees - it’s the Mega way.

We specialize in full truckloads, are asset-based, have an owner-operator program and a national carrier database of trucks that have been thoroughly screened and vetted to meet our above-industry standards. MegaCorp can also handle your LTL and rail freight as well. For references or a lane quote email [email protected] or call us at 877.241.1649.

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