Operations Specialist
Location: Lisle, IL (Onsite Only)
Compensation: $65,000 – $75,000 annually (DOE) + Benefits
About Us
Established in 1986, ITG continues to grow as an industry-leading transportation services provider. We are experts in the Full Container Drayage market and facilitate container transport throughout the United States. Our staff draws upon decades of experience working with shippers, steamship lines, NVOCCs, and freight forwarders to ensure timely and accurate deliveries.
The Role
We are seeking an Operations Specialist to join our Lisle, IL office. This role reports directly to the Assistant Operations Managers and supports the coordination and dispatch of ocean container shipments throughout the U.S. The position is 100% in-office with no remote or hybrid options.
Responsibilities
- Assist Assistant Operations Managers with daily operational execution.
- Dispatch import and export ocean containers across the U.S.
- Maintain daily communication with customers and carriers to ensure service excellence.
- Handle shipment data entry, rail billing, and rating accuracy.
- Manage high volumes of emails and phone calls in a professional, timely manner.
- Support KPI and metric achievement for the operations team.
Qualifications
- 2+ years in the transportation, logistics, or drayage industry.
- Strong interpersonal and communication skills (written and verbal).
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
- Proficiency in Microsoft Excel, Word, Outlook; CargoWise experience a plus.
- Detail-oriented, trainable, and motivated to succeed.
Compensation & Benefits
- Base salary: $65,000 – $75,000 annually, depending on experience.
- Benefits package: Health, dental, and vision insurance; company-paid life insurance; and 401(k) with employer match.
- Paid time off, holidays, and ongoing professional training.
Top Skills
What We Do
Trusted by 19 of the top 20 importers, Cargomatic leverages the latest innovations to deliver comprehensive short-haul logistics solutions powered by the industry’s most sophisticated technology platform. The company offers a true one-stop shop—one provider for all U.S. markets managed in one technology platform with a single point of contact for the entire shipment life cycle. Services include LTL, LCL, FTL, FCL, Drayage, Intermodal, White Glove, Final Mile and Storage/Yard Management. Cargomatic’s network of subsidiary-owned assets, owner-operators and fleets provides customers with daily access to more than 35,000 trucks in 50 markets, including the nation’s top 20 ports. At Cargomatic, We Deliver More.
Why Work With Us
At Cargomatic, we tackle logistics challenges with innovative, tech-driven solutions. Our team is empowered to make a real impact in an environment that values curiosity, collaboration and growth. Join us to be part of a forward-thinking culture where passionate people drive meaningful change in how goods move across the globe.
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