Operations Specialist

Reposted 7 Days Ago
Be an Early Applicant
Fort Wayne, IN
In-Office
36K-36K Annually
Junior
Logistics • Transportation
The Role
The Operations Specialist will assist with carrier relationships, negotiate rates, manage shipments, and ensure customer satisfaction through effective communication and problem-solving skills.
Summary Generated by Built In

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number.  We want you to thrive in a positive work environment so we give you the tools for success.


Job Description: Operations Specialist

Key Responsibilities:

  • Assist Account Manager with carrier relationships and selection.
  • Negotiate rates and schedule shipments.
  • Use HERO software for tracking and management.
  • Maintain contact with carriers for smooth delivery.
  • Review carrier performance for future shipments.
  • Act as liaison between clients, carriers, and shippers.
  • Track changing rates and choose the best deal.
  • Resolve in-transit issues and ensure on-time delivery.
  • Track and document shipment costs.
  • Handle customer claims and payment issues.
  • Enter and update shipment info in software.

Qualifications:

  • High school diploma or GED required; bachelor’s degree preferred.
  • 1+ year in freight brokerage or logistics preferred.

Skills Needed:

  • Strong customer service and communication skills.
  • Detail-oriented with the ability to multitask.
  • Motivated and thrives in a fast-paced environment.
  • Quick learner and problem solver.

Top Notch Training:

  • Hands on learning with dedicated team
  • Peer mentorship
  • Operational excellence reviews
  • 2 week new hire training

Mega Awesome Perks:

  • Commission on Account
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030

Operations Specialist - Hourly Full Time Position with commission
$36,000$36,000 USD

Top Skills

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The Company
HQ: Wilmington, NC
483 Employees
Year Founded: 2009

What We Do

MegaCorp is an award-winning logistics company with remarkable growth. MegaCorp is headquartered in Wilmington, NC with offices in Cincinnati, OH; Elkins, WV; Morgantown, WV and Jacksonville, FL. MegaCorp services the continental US and Canada.

MegaCorp is named as one of the top places to work by Inc Magazine and the turnover rate is less than 8% because when you work for the best, why would you leave? With our fun, vibrant, corporate culture and unlimited earning potential, we want to bring out the best in people so we offer the Mega-best. Our pay is well above industry standard and we have a lengthy list of Mega Perks because we have our employees' best interest at heart and know you are not just a number. At MegaCorp, we want you to thrive in a positive work environment so we give you the tools you need to succeed without being suffocated by micromanagement.

Want to join our team? View openings and apply at www.MegaCorpLogistics.com/careers or reach out to our recruiter, Carolyn Aubitz: [email protected] or 910.332.0820 x1410.

We recognize that MegaCorp is an extension of our clients'​ logistics operations and we have strict policies in place to ensure that their goods are delivered safely and on time. At MegaCorp, we also understand that our clients are trusting us with the core of their business and we do not take that job lightly. Our staff is highly trained and takes great pride in their work along with the relationship they have with their clients. We are people helping people, offering the best to our customers, transportation partners and employees - it’s the Mega way.

We specialize in full truckloads, are asset-based, have an owner-operator program and a national carrier database of trucks that have been thoroughly screened and vetted to meet our above-industry standards. MegaCorp can also handle your LTL and rail freight as well. For references or a lane quote email [email protected] or call us at 877.241.1649.

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