About the Team
DoorDash Labs is an independent team within DoorDash. We're hiring an Operations Specialist to help shape the future of autonomous technologies at DoorDash. If you have a passion for new and exciting technologies, then we’d love to talk to you!
About the Role
We are looking for a driven Operations Specialist to support the testing and expansion of new autonomous technology. You will help shape the strategy of autonomous technology at DoorDash from deploying new sites to speaking with our merchants and customers to providing feedback on new features.
You’re excited about this opportunity because you will…
- Work closely with both merchant and cross functional partners to deploy sites with new autonomous technology
- Support and execute Lab’s overall autonomous operational strategy
- Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues
- Provide our customers and merchants with an exceptional delivery experience, by gathering feedback and iterating on process flows
- Join a dynamic team and have the opportunity to grow and adapt as the role evolves based on the changing needs of our teams.
We’re excited about you because…
- Demonstrated experience in strategy and operations, project management, program management, product launch, operations, high-growth startup or launching major products in market is preferred
- A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment
- An analytical mindset and can deliver actionable recommendations
What You'll Need:
- Ability to work independently within an operations team
- Strong attention to detail and the enthusiasm to dig into behind the scenes work
- Passion for simple and efficient processes
- Superb communication skills (oral and written) with both technical and non-technical audiences
Bonus:
- Passion for autonomous systems
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
What We Do
At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.
Why Work With Us
When you join our team, you join our dream: to grow and empower local economies. We’re focused on improvement—from moving faster to leveling up the quality of our product—and our work is never complete. If you’re looking to define your career as part of something greater than yourself, come scale with us.
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