Operations Specialist

Company Description

Wolt Market is growing rapidly and we have ambitious goals. We are looking for an Operations Team Lead to lead our Wolt Markets in Cyprus and ensure a great quality of end to end groceries operation from fulfillment to delivery. The role will also be critical in developing the optimal store operations in Cyprus. You can think of this role as a Wolt-version of an area manager in the retail industry.

As a Wolt Market Operations Team Lead you have ownership of supporting a team of 6-7 Store Managers and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets, optimizing store layout, improving picking and packing costs, ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your operation.

In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent manager with an exceptional ability to execute every single day.

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Job Description

Job Description

Are you an entrepreneur by heart and enjoy working in a fast-paced environment? Do you have strong project management skills? If this sounds like you, then read further! 

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in retail and grocery. We’ve grown significantly in the last few years, expanding our operations from just four countries across the Nordics to 25 countries across Europe and Asia today. And we’re just getting started. 

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Czechia can order their groceries and have them delivered to their doorstep in lightspeed!

Wolt Market is growing rapidly and we have ambitious goals. As such, we are looking for an Operations role to help set up our Wolt Market operations and prepare for successful launches. You’ll be part of a wide range of tasks, such as, implementing new Product features into real life applications or dealing with small scale projects which improves our daily operational lifes. 

In this role, you’ll get a lot of help and support on the way, but are also expected to be an amazing independent contributor with an exceptional ability to execute every single day. 

What you’ll be doing

• Supporting stores running their day-to-day operations..

• Using data to analyze and propose improvements in operational processes..

• Leading small scale projects.

• Implementing key features into our Product which runs the whole operations.

• Integrating new business into existing processes. 

• Communicating with internal and external stakeholders (food delivery teams, expansion team, global Wolt Market team and legal & finance, service provider and vendors).

Qualifications

• You are a curious entrepreneur and you love to work in a fast paced environment. 

• Ability to navigate through multifunctional structures.

• Ability to learn fast and improve processes. 

• You might have worked in operations or project management. 

• You have a hands-on and proactive approach to work.

• You are a good communicator in written and spoken English. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
If you have any further questions about the position before submitting an application, you can turn to: [email protected]

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English.