Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.
Operations Specialists at Success Academy create the conditions for a safe, welcoming, and well-run school, enabling educators to focus on teaching and scholars to thrive. Reporting to the School Business Operations Manager, they master and independently execute the daily systems that keep school life running smoothly, from student records and family communications to facilities, supplies, and school events. They bring urgency, precision, and sound judgment to competing priorities, follow issues through to resolution, and keep leaders informed.
Key Responsibilities- Run daily school operations with consistency. Learn and execute Success Academy’s established procedures, independently manage assigned routines and critical transitions, and address deviations promptly to maintain school standards.
- Deliver accurate, timely work. Complete operational tasks and projects with urgency and attention to detail, track outstanding items, and follow through until issues are resolved.
- Maintain reliable records and systems. Keep student forms, attendance records, and relevant scholar health information accurate and current, and use school data systems confidently to support daily operations.
- Uphold exceptional standards for the school environment. Maintain Success Academy’s standards for school design, presentation, cleanliness, and organization, ensuring every space is safe, welcoming, thoughtfully arranged, and ready for learning. Conduct regular walkthroughs, address deficiencies promptly, and coordinate facilities upkeep, ordering, inventory, and vendor support to keep the school consistently at its best.
- Prioritize and communicate effectively. Assess competing needs based on safety, urgency, and instructional impact; follow escalation protocols; and keep the School Operations Manager informed of progress, risks, and recommended next steps.
- Create an exceptional family experience. Make every interaction welcoming, helpful, and responsive, building trusting relationships that help families feel known, valued, and connected to the school community. Provide clear, timely communication, anticipate needs, and resolve concerns with care and follow-through. Help families navigate school routines and understand the purpose behind policies, and coordinate thoughtful communications and well-run events that strengthen engagement and trust.
- Learn and improve continuously. Take responsibility for mistakes, apply feedback promptly, and recommend practical improvements grounded in daily experience and established standards.
- 1-2+ years of professional experience in operations, administration, or a related field, demonstrating increasing levels of responsibility.
- Bachelor's degree preferred.
- Demonstrated ability to exercise discretion and independent judgment in making decisions related to complex operational issues.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent organizational, planning, and project management skills, with the ability to prioritize tasks and meet deadlines.
- Proven ability to develop and implement effective operational processes and procedures.
- Exceptional communication (verbal and written) and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proficiency in utilizing technology to enhance operational efficiency and data-driven decision-making.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Eagerness to learn, adapt, and contribute to a mission-driven organization.
- Fluency in English is required. Bilingual fluency in Spanish and/or Haitian Creole is preferred.
- This is a Florida-based role in the Miami-Dade area.
- Role Start: Beginning April 2027.
- Working hours: 7AM - 5PM, Monday - Friday.
- Locations: Five different school sites available throughout Miami-Dade County.
- Medical, dental, and vision coverage through Cigna and VSP — effective on your first day. SA covers 82% of our most popular medical insurance plan, or about $9,000 annually, towards your medical, dental, and vision coverage.
- Free One Medical membership, fully covered through our Cigna medical plans.
- Employees receive a $50 cellphone stipend every month! $600 annually.
- Pre-tax savings accounts for healthcare, dependent care, and commuter expenses.
- Free and confidential counseling through our Employee Assistance Program and Talkspace.
- Enjoy paid time off during summer break, school vacation weeks, and holidays.
- Generous paid parental leave for new parents.
https://info.flclearinghouse.com
Exact compensation may vary based on skills and experience. This position is not bonus eligible.
Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
Privacy Policy:
By providing your phone number, you consent to receive text message updates from Success Academy regarding your application. Reply STOP to unsubscribe. View our Privacy Policy.
We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
Success Academy Charter Schools does not offer employment-based immigration sponsorship.
Skills Required
- 1-2+ years of professional experience in operations, administration, or a related field, with increasing responsibility
- Bachelor's degree
- Ability to exercise discretion and independent judgment on complex operational issues
- Strong analytical, problem-solving, and decision-making skills
- Excellent organizational, planning, and project management skills
- Ability to prioritize tasks and meet deadlines
- Ability to develop and implement effective operational processes and procedures
- Exceptional verbal, written, and interpersonal communication skills
- Proficiency using technology to improve operational efficiency and support data-driven decisions
- Ability to work independently and collaboratively in a fast-paced environment
- Eagerness to learn, adapt, and contribute to a mission-driven organization
- Fluency in English
- Bilingual fluency in Spanish and/or Haitian Creole
Success Academy Charter Schools Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Success Academy Charter Schools and has not been reviewed or approved by Success Academy Charter Schools.
-
Affordable Benefits — Health coverage is considered affordable, with the employer paying a large share of medical premiums and offering multiple plan choices with HSA/FSA options. Employer HSA contributions and day-one eligibility in postings further support lower out-of-pocket costs.
-
Parental & Family Support — Paid childcare leave for primary caregivers, adoption reimbursement, backup child care, and school lottery preference for employees’ children are highlighted. These offerings add tangible family-friendly value alongside core medical and retirement benefits.
-
Pay Growth & Progression — Recruiting materials emphasize significant annual increases, performance incentives, and faster advancement pathways than traditional districts. Some roles also reference year-end bonuses that can accelerate early-career earnings.
Success Academy Charter Schools Insights
What We Do
Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 20,000 K-12 students in New York City. Our network of over 50 free public charter schools is looking for diverse, ambitious, talented people like you to join our team! Starting on your first day, you’ll receive world-class training and mentorship while working in a collaborative environment with passionate colleagues. As part of the Success Academy team, you will have ample growth opportunities within our network — including leadership roles. Success Academy is seeking candidates from all majors and backgrounds. All interviews are virtual, and a degree in Education is not required to teach. If you graduated or will be graduating with a bachelor's degree between Dec 2023 and Dec 2024, we encourage you to apply! We encourage you to look at our current openings and consider applying.
