Operations Specialist

Posted Yesterday
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Tokyo, JPN
In-Office
Mid level
Logistics
The Role
Coordinates import and export freight operations by preparing shipping documentation, filing export declarations, tracking cargo, providing billing information, and communicating with clients, vendors, branches, and agents. Determines profitable shipment modes while meeting customer requirements, manages routing and dispatching, provides rate quotations, and supports timely delivery and service execution.
Summary Generated by Built In

ESSENTIAL JOB FUNCTIONS

  • Prepare documentation, dock receipts, bills of lading, export declarations.
  • File SED’s (Shippers Export Declarations) >File shipping documents
  • Track and trace cargo as necessary to ensure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
  • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment, yet meet client’s requirement for the movement of freight.
  • Other duties as assigned

Physical requirements

Position may require extended periods of sitting, computer use, standing and walking.  Some light lifting may be required in some instances

other skills/abilities

  • Knowledge of the Import/Export industry preferred.
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel.
  • The ability to work in a fast-paced environment.
  • Must be career-oriented, hard-working, quick learner and have excellent recall for past events/situations/numbers.
  • Strong knowledge of personal computers

Education and experience

  • High School Diploma or GED required.
  • Minimum 4 years related experience.
  • Minimum one year of experience in air import or freight forwarding operations

Certifications and Licenses

  • Professional certification may be required in some areas.

Skills Required

  • High School Diploma or GED
  • Minimum four years of related experience
  • Minimum one year of experience in air import or freight forwarding operations
  • Knowledge of the import/export industry
  • Strong knowledge of personal computers
  • Professional certification
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The Company
HQ: Houston, TX
1,909 Employees
Year Founded: 2008

What We Do

Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a freight quote today.

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