Operations Specialist

The Opportunity:
 

The Operations Manager is responsible for overseeing the day-to-day execution of program operations, ensuring mission objectives are achieved through effective planning, resource management, process optimization, and operational oversight. This position serves as a key member of the program leadership team, coordinating cross-functional activities, managing operational performance, and implementing standardized processes that support efficient and compliant execution of Department of Defense (DoD) and Combatant Command (COCOM) missions. The successful candidate will drive operational excellence by improving workflows, monitoring program performance, mitigating risks, and ensuring quality service delivery while maintaining alignment with customer requirements and organizational objectives.
 

Responsibilities:

• Oversee daily program operations to ensure successful execution of mission requirements, contract objectives, and customer priorities.
• Develop, implement, and continuously improve operational processes, workflows, and Standard Operating Procedures (SOPs) to enhance efficiency, consistency, and quality.
• Coordinate personnel, resources, schedules, and operational activities across multiple functional teams to support mission success.
• Monitor program performance metrics, analyze operational data, and identify opportunities to improve productivity, reduce risk, and optimize resource utilization.
• Conduct operational assessments and identify process improvements that increase efficiency and support continuous program growth.
• Ensure compliance with contractual requirements, organizational policies, and applicable government regulations.
• Lead quality assurance initiatives, conduct audits and reviews to verify adherence to established standards and operational procedures.
• Identify operational risks and develop mitigation strategies to minimize mission impacts and improve program resilience.
• Collaborate with program leadership, government customers, subcontractors, and support organizations to resolve operational issues and improve service delivery.
• Support transition planning, operational readiness activities, and implementation of new program initiatives.
• Prepare operational reports, briefings, and executive-level status updates for internal leadership and government stakeholders.
• Foster a culture of continuous improvement, accountability, collaboration, and customer service throughout the program.
• Mentor and provide guidance to operations personnel while supporting workforce development and team performance.

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Qualifications:
Required: 

• Bachelor’s degree in business administration, Management, Operations Management, or a related field (or equivalent experience).
• 10+ years of experience managing operations supporting Department of Defense (DoD), Combatant Command (COCOM), or Intelligence Community programs.
• Demonstrated experience leading complex operational activities within large government contracts.
• Experience developing and implementing operational processes, SOPs, and performance improvement initiatives.
• Strong understanding of program management principles, resource planning, operational reporting, and quality management.
• Proven ability to manage multiple priorities in a dynamic, mission-focused environment.
• Active TS/SCI security clearance.
• Excellent leadership, organizational, communication, and problem-solving skills.

Desired:
Project Management Professional (PMP) certification.
Experience supporting large-scale enterprise IT or mission support contracts.
Experience with operational metrics, process improvement methodologies (Lean, Six Sigma, or equivalent), and performance management.
Experience briefing senior government and contractor leadership.
 

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: