Operations Quality Senior Systems Engineer

Posted Yesterday
Be an Early Applicant
North Chicago, IL, USA
Hybrid
97K-184K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Leads architecture, deployment, optimization, and troubleshooting of AWS-based quality and operations platforms, including QMS, LMS, DMS, artwork, and analytics systems. Designs scalable cloud-native solutions using APIs, microservices, containers, and CI/CD. Ensures regulated SDLC, GxP, security, and compliance requirements while evaluating AI/ML technologies and integrating intelligent automation. Partners with QA, IT, Regulatory, and business stakeholders to deliver reliable, self-service platform capabilities globally.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Operations Quality Senior Systems Engineer will investigate, identify, and implement state-of-the-art technology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutions leveraging AI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations. 

Responsibilities: 

  • Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms. 
  • Troubleshoot complex system issues and tune performance for enterprise-scale applications. 
  • Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies. 
  • Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements. 
  • Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms. 
  • Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC. 
  • Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML—to enhance quality operations and automate business processes. 
  • Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders. 
  • Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance. 
  • Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences. 
  • Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations. 

Qualifications

Required:

  • Bachelor's Degree with 6 years’ relevant experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
  • Extensive hands-on experience developing and deploying applications in AWS or Azure cloud
  • Demonstrated track record of creative technology implementations that have advanced quality or operations business outcomes. 
  • Strong working knowledge of the SDLC (waterfall and agile).
  • Experience with Java or other modern programming languages (Python, Node.js, etc.). 
  • Demonstrated understanding and delivery of AI and analytics. 
  • Excellent written and oral English communication skills for technical and non-technical audiences. 
  • Experience in running technology evaluations and assessments for regulated environments. 

Preferred:

  • PhD with industry experience preferred, ideally within pharmaceutical, medical devices, or life sciences. 
  • Knowledge and understanding of quality system requirements (GxP, FDA, ISO 9001), and regulatory technology practices. 
  • Hands-on experience developing and deploying applications in QMS, LMS, DMS, and related systems. 
  • Technology certifications highly preferred; AWS certifications a plus

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to  participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount isearned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a   particular employee  remains in the Company's sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolutediscretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree with 6 years of relevant experience, master's degree with 5 years, or PhD with 0 years
  • Hands-on experience developing and deploying applications in AWS or Azure
  • Track record of technology implementations advancing quality or operations outcomes
  • Strong knowledge of software development life cycle methodologies, including waterfall and Agile
  • Experience with Java or another modern programming language such as Python or Node.js
  • Experience delivering AI and analytics solutions
  • Excellent written and oral English communication skills
  • Experience conducting technology evaluations and assessments in regulated environments
  • PhD with industry experience, ideally in pharmaceutical, medical device, or life sciences settings
  • Knowledge of GxP, FDA, ISO 9001, quality systems, and regulatory technology practices
  • Hands-on experience with QMS, LMS, DMS, and related systems
  • Technology certifications, with AWS certifications preferred

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

AbbVie Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

Similar Jobs

Chamberlain Group Logo Chamberlain Group

Accounting Manager

Automotive • Hardware • Internet of Things • Mobile • Software • App development • PropTech
Hybrid
Oak Brook, IL, USA
5769 Employees
103K-165K Annually

Sprout Social Logo Sprout Social

Customer Success Manager

Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Easy Apply
Remote or Hybrid
US
1400 Employees
92K-153K Annually
Hybrid
8 Locations
289097 Employees

CrowdStrike Logo CrowdStrike

Systems Engineer

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
USA
11000 Employees
100K-145K Annually

Similar Companies Hiring

Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account