Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe’re looking for an Operations Project Manager to join our team in Tallinn and Budapest. The Operations Project Manager is someone who oversees cross-functional work areas focusing on the resolution of issues from customers and internal teams. Your mission is to manage service operations improvement and transformation projects, ensuring the satisfaction of operational needs for both the Servicing OPS team and Wise customers, while serving as liaisons between stakeholders on assigned projects.
🔑 The key responsibilities as the Operations Project Manager are the following:
Coordinate with stakeholders to develop project plans including project scope, release schedule, milestones, deliverables etc.
Manage effective project implementation and delivery.
Manage project activities to meet business goals.
Track and monitor project execution to make sure that the stakeholders requirements are met.
Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution
Develop process improvements to meet Customers and Servicing team needs.
Improve stakeholder relationships by providing timely and accurate responses to their inquiries.
Validate project plan and schedule to incorporate any changes requested by internal teams.
Coordinate calls, meetings and communications between stakeholders and project team throughout the project implementation phase.
Inform project status, schedule and key issues to relevant stakeholders on a regular basis.
Perform negotiations on project activities with stakeholders when required.
Maintain and update a database of project related documents.
Inform management on customer needs and business opportunities.
💡 A bit more about the KPIs:
Project Satisfaction Rate
Project schedule adherence (measured in deviation)
Estimate to project completion
Current development backlog vs planned
Project Success Criteria Compliance
About you:
You have excellent verbal & written English, any other languages are a plus.
You are able to convince others, present your viewpoint, and propose solutions in such a way that helps others take informed decisions.
You have the ability to identify, create, and apply processes, methods, knowledge, skills, and experiences with the aim to achieve project objectives.
You have experience in facilitating data-driven decision making, using insights and analytics to guide project strategies and decisions.
You are skilled in change management, able to lead teams through transitions and adapt to evolving project needs and environments.
You have the ability to define and apply methodologies, ensuring structured and effective project execution from initiation to completion.
You have experience managing projects end-to-end, overseeing all phases of the project lifecycle and delivering successful outcomes.
You have great communication and presentation skills to support internal and external cross-team projects and audits.
You operate and lead according to the company values.
You have a good understanding and ability to analyze and move the team's metrics.
You have a proven track record of taking ownership and responsibilities, as well as being a great team player.
You are experienced or have an interest in working with people from different backgrounds.
If you're interested in the position please apply by submitting your CV.
Eligibility requirements: Existing right to work in Hungary.
Selection Process
- 1st interview
- Take Home Test
- Final interview
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
What the Team is Saying
What We Do
Wise is a global technology company, building the best way to move and manage the world's money.
With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.
In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
