The Role
The Operations Program Coordinator serves as a strategic advisor and operational partner, ensuring alignment between the COO’s priorities and organizational execution. This role combines project leadership with analytical expertise to ensure successful execution of initiatives, improves operational efficiency, scalability, and organizational performance to drive long term strategy.
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES
Key Responsibilities
JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES
Key Responsibilities
- Strategic Planning & Execution
- Partner with the COO to define and implement operational strategies aligned with corporate objectives.
- Track progress on strategic initiatives and ensure timely delivery of key milestones.
- Assist the COO in evaluating business processes and recommending improvements.
- Support strategic planning efforts, including modeling and forecasting.
- Operational Oversight
- Provide guidance and oversight for projects within Service Operations, Production Management, Medical Management, and Service Excellence.
- Identify and resolve operational bottlenecks to improve scalability and efficiency.
- Collect, analyze, and interpret operational data to identify trends, gaps, and opportunities.
- Executive Communication/Reporting
- Draft and manage internal and external communications on behalf of the COO.
- Prepare presentations, reports, and updates for executive leadership and board meetings.
- Track KPIs and provide actionable insights to the COO.
- Meeting & Event Management
- Coordinate leadership summits, operating committee meetings, and strategic reviews.
- Develop agendas, manage materials, and ensure accurate follow-up on action items.
- Cross-Functional Collaboration
- Act as liaison between the COO and senior leadership teams to ensure alignment and accountability.
- Foster collaboration across departments to achieve organizational goals.
- Facilitate communication between the COO and project teams.
- Special Projects
- Lead or support high-priority projects that enhance operational performance and organizational growth.
- Develop project plans, timelines, and deliverables; monitor progress and mitigate risks.
Qualifications
- Bachelor’s degree in Business, Finance, Operations, or related field.
- 1-3 years of experience in project management, business analysis, or operations.
- Strong analytical and problem-solving skills.
- Proficiency in project management tools and data visualization platforms.
- Excellent communication and stakeholder management abilities.
- Experience in healthcare or corporate operations is a plus.
Core Competencies
- Project Management
- Analytical Thinking
- Strategic Planning
- Communication & Influence
- Operational Excellence
- On-time delivery of projects aligned with COO priorities.
- Accuracy and clarity of analytical reports and dashboards.
- Positive feedback from stakeholders on collaboration and communication.
- Demonstrated improvements in operational efficiency.
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The Company
What We Do
Integra Partners is a leading network management company that connects Orthotics and Prosthetics (O&P) and Durable Medical Equipment (DME) providers with health plans and their patients. The company works with more than 50 health plans and has over 4,000 provider locations in its network. For more information on Integra Partners, visit www.accessintegra.com
