The Opportunity
Reporting to the Scheduling Manager, you will identify staffing schedules required for all distribution functions based on the 21 day plan provided by site. Using information provided by Operations Planning and Analysis group to manage staffing levels within each department. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will work onsite at the Florence, SC location working 7:30am- 4pm, Monday- Friday.
Who We Are
QVC Group combines shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. The retailer reaches more than 200 million homes worldwide via 14 television channels, which are widely available on cable/satellite TV, free over-the-air TV, and digital livestreaming TV. The retailer also reaches millions of customers via its QVC+ and HSN+ streaming experience, websites, mobile apps, social pages, print catalogs, and in-store destinations.
Your Impact
- You will work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
- Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
- Conduct employee schedule preference bids consistent with the site base scheduling requirements.
- Develop computer-based models for staffing and operations to maximize production.
- Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
What You Bring
- Analytical experience required with 1- 3 years scheduling experience
- 1+ year experience with Kronos, TimeHub, or Verint required.
- Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
- Working knowledge of Excel is required
- Background in staff planning and forecast development
- Bachelor's or University Degree, or equivalent work experience
#LI-Onsite #LI-KW1
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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What We Do
Curated Experiences. Infinite Possibilities.®
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.
We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
