Operations Manager

Posted 2 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Co-Working Space or Incubator • Healthtech • Professional Services
The Role
Own city-level end-to-end operations in Bangalore: coordinate clinic inventory and supplies, manage patient service fulfillment, handle payments and reconciliation, act as the operational contact for clinics, build processes and playbooks, and resolve breakdowns across clinic, supplier, field team, and patient interactions.
Summary Generated by Built In

About 2070Health

W Health Ventures has set up India’s first healthcare-focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new venture. Companies incubated in the last 24 months include ElevateNow, Nivaan Care, BabyMD, Reveal Healthtech and Everhope Oncology. This role is with our next stealth venture that we are building in Preventive Health.

About Stealth Company

2070 Health's next incubation focuses on building preventive health infrastructure for India. We partner with doctor clinics to ensure care that gets prescribed gets completed. The company is well funded and has been in pilot operations in Bangalore and Delhi.

The Role

Every recommendation a doctor makes sets off a chain of coordination between the clinic, the patient, suppliers, and our field team. Your job is to run that chain in Bangalore and make sure every recommendation reaches completion. When something breaks along the way, a delivery slips, a patient is unreachable, a clinic runs short on stock, you are the person who catches it and resolves it.

What you will own

  • You will own day-to-day operations for the city end to end:
  • Coordinating supply and inventory across partner clinics
  • Managing fulfillment of patient services
  • Handling payments and reconciliation
  • Acting as the operational point of contact for clinic teams.

You will work closely with a high-calibre, energetic team to keep every moving part in sync, and you will build the processes and playbooks that let us grow from a handful of clinics to many. We are at an early stage and this role is broad by design; you will have real ownership in shaping what it becomes.

Why this role matters

Doctors work with us because we deliver on what they recommend with utmost care. Every completed service, every on-time delivery, every clean settlement is what earns the next recommendation. You are not supporting the business. In a very real sense, you are the business.


Requirements

Who we are looking for

  • You have run operations where outcomes depended on coordinating many moving parts: healthcare delivery, diagnostics, pharma distribution, quick commerce, or logistics
  • You are organised to a fault. Multiple parallel operations in flight don't rattle you, and you don't rely on memory; you rely on trackers and follow-ups
  • You close loops. A task is either completed and confirmed, or it is still yours
  • You are hands-on and comfortable coordinating with people across very different contexts: clinic staff, suppliers, field teams, patients
  • You speak English and Kannada; Hindi is a plus
  • You want to build the machine, not just operate inside one someone else built

Skills Required

  • Proven experience running operations where outcomes depend on coordinating many moving parts (healthcare delivery, diagnostics, pharma distribution, quick commerce, or logistics)
  • Highly organized with strong use of trackers and follow-ups to manage multiple parallel operations
  • Demonstrated ability to close loops and ensure tasks are completed and confirmed
  • Hands-on experience coordinating with clinic staff, suppliers, field teams, and patients
  • Fluent in English and Kannada
  • Proficiency in Hindi
  • Willingness to build processes and playbooks and shape the operational model from early stage
Am I A Good Fit?
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The Company
0 Employees

What We Do

2070 Health is India's first healthcare-focused venture studio that builds transformative, patient-centric healthcare companies from scratch by identifying disruptive market opportunities.

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