Title: Operations Manager
Reports to: Director, Operations, Shared Services
Location: Barcelona, Spain
The Role:
As an Operations Manager, you will work with Technical Project Managers, Technology, Automation Team members, and stakeholders to deliver projects within Data Intelligence & AI Governance
You will provide operational support and manage project-based activities. This includes analysing workflows, reviewing established processes for improvements, assisting in Key Performance Indicator definitions, requirements gathering, project planning and communications.
Pls note that we have 2 vacancies for this position.
You Will:
- Review Data Intelligence team's workflows with an eye to streamline and centralize them and assure adherence to processes as soon as they are introduced
- Review Key Performance Metrics Indicators and provide guidance on establishing new KPIs when required
- Deliver assigned projects on Data Strategy Technology roadmap from inception to adoption.
- Understand, challenge and address initiatives: sit with business teams, analyze root causes and identify optimizations, design new processes and roll-out plans
- Identify and implement opportunities to optimize operational processes in order to enhance efficiency and satisfaction of internal and external customers
- Build solid business cases centred on Objectives and Key Results for project prioritization and decision-making processes.
- Manage all elements of the projects, including organizing and planning, estimating, managing resources, tracking and controlling projects, managing risk & opportunity, managing quality, communicating & documenting, and change management
- Clear, precise, and regular communication with all stakeholders will be a key element for success in the role. This includes ongoing project status reports as well as eliciting requirements from stakeholder teams
- Assist in all other project-based activities that Research/Content team undertakes
You Have (Essential Qualifications)
- You have 2-4 years of experience working in business organizations, communicating with business owners and senior leaders, while handling multiple competing tech priorities.
- Proficient in analyzing business processes, performing root cause analysis and identifying solutions that lead to projects.
- An entrepreneurial mindset, with the mentality to develop ideas independently in a fast-paced environment.
- Knowledge of project management best practices, including working with projects from launch to delivery.
- Experience in implementing change management strategies within organizations
- An openness to different views and understanding needs from a diverse group of stakeholders
Preferred Qualifications
- Formal Project Management certification.
- Experience in Agile software development.
Our Benefits
- Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)
- Extra paid Time Off (30 days of holidays/year)
- Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter
- Meal benefit with Pluxee (171€/month on top of your salary)
- Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).
- Comprehensive Insurance Plans
- Well-being Resources (200 USD allowance per quarter, Classpass, etc.)
- Family Care Benefits & Caregiving Support
- Subscription Discounts
- Employee Referral Program
#LI-Hybrid
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Business Area:
Dow Jones - Data & AIJob Category:
Project/Program ManagementUnion Status:
Non-Union roleTop Skills
What We Do
When you join Dow Jones, you become part of the most dynamic, creative and savvy news and information companies in the world. As a global leader in news and business intelligence, we're newswires, websites, newspapers, apps, newsletters, databases, magazines, and video --including some of the widest-read and most-respected brands, like The Wall Street Journal, Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Our products inform the discussions and decisions that are vital to the world's commerce, while our databases make the business world more transparent. We continually develop technology to transform information into insight and prosperity. We enlighten and inspire audiences around the globe with authoritative, differentiated and trusted content.
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