Operations Manager

Posted 2 Days Ago
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Kenilworth, NJ
In-Office
120K-135K Annually
Mid level
Industrial
The Role
The Operations Manager oversees branch operations including staff management, procurement, inventory control, compliance, and customer complaints, ensuring operational efficiency and safety protocols are met.
Summary Generated by Built In
Company Description

Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.

We Make It Work.

Job Description

Summary Of Position

The Operations Manager handles all aspects of operations including order processing, inventory management and control, business planning, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department. The Operations Manager, Northeast reports directly to the Northern Region Operations Manager. This will be an on-site position located in Kenilworth, NJ.

Responsibilities

  • Oversee all aspects of branch operations, including management of staff (Yard Manager, Logistics, Yard staff, CSR(s), Demand Planner, Truck Drivers) and staff development in coordination with the Branch/Area Manager and National HR.
  • Manage procurement of goods and services in coordination with the Controller/CFO and Head of Procurement, ensuring compliance with procurement guidelines.
  • Ensure operational feasibility of customer contracts, purchase orders, and customer projects in collaboration with sales and engineering teams.
  • Maintain and monitor inventory levels, placing orders with other branches and vendors, while ensuring compliance with company product strategy and managing equipment utilization rates.
  • Supervise physical inventory counts, quality control, and the processing of rental material returns according to company standards.
  • Oversee pre-assembly work, freight cost effectiveness, and initiate credit management processes for new customers, ensuring timely billing and payment compliance.
  • Handle all Operations-related customer complaints, generate reports and spreadsheets, review internal procedures, and recommend process improvements.
  • Manage payroll for Operations staff, fixed cost plans, and maintenance of branch facilities and assets.
  • Ensure compliance with Doka, OSHA, and safety protocols, coordinating safety concerns and training with relevant parties.
  • Conduct weekly Operations meetings to coordinate with sales, engineering, and CSR teams.

Other Responsibilities/Peripheral Functions

  • Travel as required.
  • Other duties/projects as assigned; including participating in company committees/teams.
  • Assist in ensuring safe working practices and a safe working environment.
  • Comply with all corporate policies and business practices.

Qualifications

  • Bachelor’s Degree in Business required, concentration in Finance, Controlling or Logistics preferred.
  • Recent management experience in administration, operations or logistics.
  • Facilitates projects and effectively manages multiple tasks.
  • Excellent communication skills including an excellent command of English (speaking, reading, writing).
  •  Qualitative abilities including strong analytical skills, technical proficiency and effective problem solving skills.
  •  Proficient using Microsoft Office applications; advanced Excel required.
  • Willing and able to learn new computer systems, products, concepts and techniques.
  • Possesses strong leadership skills, effectively manages a diverse team and achieves results
  • Able to work as an organized team player in a results-driven, fast-paced environment.

Additional Information

Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka's team.

If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below. Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.

Doka USA, Ltd. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

Salary Range: $120,000 - $135,000

Please submit your resume and apply now.

External candidates must be authorized to work for any employer in the USA.

Top Skills

Excel
MS Office
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The Company
Amstetten
20 Employees
Year Founded: 1868

What We Do

The Umdasch Group, with its business units Doka and umdasch The Store Makers, is transforming itself into an international specialist for spaces. Technology and sustainability are key cornerstones in this process. The Umdasch Group’s innovation hub is working on new business models in the core area of construction and retail.

Doka accomplishes this by using innovative formwork and scaffolding solutions to create living spaces and workspaces and by renewing infrastructure for essential improvements in the quality of life enjoyed by many people.

umdasch The Store Makers set these standards in the form of exceptional store concepts, shop fittings and digital solutions for the optimization of the retail business.

With more than 170 sales and logistics facilities in over 60 countries, the Umdasch Group employs 8,500 people worldwide. The family-owned company generated a turnover of € 1.788 billion in 2022

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