As an Operations Manager, you’ll play a pivotal role in overseeing and optimizing wealth management processing within our digital ecosystem. If you’re passionate about finance, detail-oriented, and thrive in a collaborative environment, we invite you to explore this exciting opportunity with us.
Join us in creating a seamless and efficient banking experience for our customers. Together, let’s revolutionize banking for the digital age!
Duties and Responsibilities:
- Corporate Actions Oversight: Lead the end-to-end processing of corporate actions events including dividends, stock splits, rights issues, mergers, and takeovers, ensuring accuracy and adherence to deadlines
- Regulatory Compliance & Controls: Ensure all activities are performed in accordance with applicable regulations, market standards, and internal control frameworks
- Risk Management: Proactively identify, assess, and mitigate risks associated with corporate actions processing. Strengthen operational controls to prevent errors and ensure high-quality output
- Securities Management: Oversee the creation, maintenance, and ongoing management of financial instruments on the bank’s platforms, ensuring consistency with the bank’s investment universe and policies
- Stakeholder Coordination: Act as a key liaison between the corporate actions team and other departments, including Compliance, Legal, Contact Centre, and Wealth Operations. Manage relationships with custodians, data providers, and third-party vendors
- Process Optimisation: Continuously review and improve operational workflows to enhance efficiency, reduce risk, and support scalability. Provide recommendations for automation and digital process enhancement
- Team Leadership: Supervise, guide, and mentor the corporate actions team. Support training, development, and performance management to maintain a high-performing, motivated team
- Record Keeping & Reporting: Maintain accurate documentation for all corporate actions, ensuring compliance with audit, internal, and regulatory standards. Provide timely reports and insights to senior management
- Strategic Support: Stay informed on market trends, regulatory updates, and industry developments. Provide strategic input on changes affecting corporate actions and wealth operations
- Ad Hoc Responsibilities: Undertake additional responsibilities and projects as assigned by the Senior Manager or Head of Operations
Required knowledge, skills and experience:
- Proven experience in banking, asset servicing, or wealth management operations, with a focus on securities and corporate actions
- Sound knowledge of financial instruments, capital markets, and related regulatory environments (e.g. MiFID II); a strong asset
- Proficiency in Microsoft Office, with preference for Excel
- Experience in managing or leading small operational teams
- Proficient in written and spoken English. Other languages will be considered an asset
- Strong communication and interpersonal skills with the ability to collaborate effectively across departments
- Excellent analytical skills, attention to detail, and a proactive approach to problem-solving.
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What We Do
MeDirect (formerly known as Mediterranean Bank) is a pan-European retail digital challenger bank, with two main lines of business: WealthTech and specialised mortgage lending.
As a WealthTech, our aspiration is to democratise investing and disrupt the retail digital investment space by deploying a unique Wealth SuperApp offering one of the broadest range of online investment solutions to individual clients. We provide clients with autonomy, choice and guidance in the way they want to manage their money. Our SuperApp is also a one-stop-shop, catering to clients’ investment and everyday banking needs. All this with simplicity and an easy user experience.
As a specialised mortgage lending platform, we carefully select the segments we operate in, with the goal of setting new standards of service for our customers and address, when relevant, underserved segments of the mortgage market in jurisdictions we operate in.
With ca. 400 employees at Group level in aggregate, we are growing a world-class Tech platform in Malta to support our pan-European operations, currently in Belgium, the Netherlands and Malta.
We compete for talent on an international level, with 25 different nationalities currently represented in the Group. Our work environment is fast paced and constantly changing while fostering a sense of teamwork and pride in participating in MeDirect’s exciting transformation journey.
Headquartered in Malta, MeDirect has a subsidiary bank in Belgium, MeDirect Bank NV/SA. MeDirect is Malta’s third largest banking group in terms of total assets. It is a systemic bank in Malta, and its consolidated group is supervised under the Single Supervisory Mechanism by a Joint Supervisory Team including the European Central Bank, the Malta Financial Services Authority and the National Bank of Belgium.
