Position: Operations Manager (OM)
Reporting To: Chief Executive Officer
Work Location: Pampanga, Pholippines
**Note: Mandatory to attach the Cover Letter along with your updated CV to apply for this role**
Overview:
The Global Operations Manager is directly responsible in the Management of the processes in various TRT offices across 15 countries (US, UK, Australia, Thailand, Hong Kong, Singapore, Malaysia, Taiwan, Japan, Switzerland, Philippines, Netherlands)
Duties and Responsibilities:
• Creation and implementation of standardized Company's policies and procedures.
• Institutionalize compliance on all Policies and Procedures of all global processes and make necessary recommendations to improve and standardize Global processes.
• Developing long-term and strategic approaches that define problems/opportunities in anticipation of changing business conditions.
• Ensure implementation and proper management of the following Teams: (a) Global HR, (b) Recruitment, (c) IT Admin, Compliance Teams
• Monitor all activities associated with business operations and ensure compliance of every transactions in all global accounts.
• Conduct risk management, postmortem analysis and root cause analysis by implementing preventive and corrective actions on recurring issues.
• Perform pro-active site and client visits ensuring competent and efficient global management.
• Communicate with all the business units, the global teams, and the global clients in ensuring accountability is clear and expectations are always met.• Prepare and analyze reports for timely submission to the CEO.
Key Qualifications:
• This position requires a strong global expertise in Business and Information Technology.
• Can communicate well in multiple languages.• In-depth knowledge of existing global labor laws and with contract management skills.
• Has a business and project management, risk management and analytical skills.
• Proficiency with NetSuite – Oracle, Bamboo HR, Microsoft Teams, Google Shared Files and BOSS.
• Can work and adopt to shifting schedules based on the needs of global clients
Top Skills
What We Do
TRT is a Global Provider of IT Server, Storage and Networking Services. Whether it is hardware maintenance software support, managed services, IT infrastructure deployment, professional services, business continuity or infrastructure as a service TRT provides lead edge solutions for our clients. These offerings are customised and cost effective while working within the governance structures of Fortunate 500 companies in finance, logistics real estate, energy and retail on any IT server storage and networking technology anywhere in the world within a Mission critical service level framework.
From humble beginnings out of home office/garage in Sydney Australia in 1997, TRT has grown to a global enterprise with offices in Singapore, Philippines, Australia, Hong Kong, Thailand, US, Malaysia, Jakarta and the Netherlands. But even with our growth through the years we still hold true to those early value that only by serving our clients and employees are we truly serving ourselves.
So if you want to be part of this special global team of goal orientated deadline driven professional resilient and globally mind set, then TRT is a real option to move your career to the next level.
TRT adopts a code "RED" approach to recruitment - Recruiting Every Day. We offer top flight, purposeful and lucrative careers in Business Development, IT Infrastructure Support, Finance, Supply Chain, and Human Resources. We recruit on attitude first, in particular an applicants to contribute with a “growth” mindset and a with service orientation, previous experience in the role second and technical expertise third. So if you are serious about your developing your career by extending outside your comfort zone, then TRT can well be the company that you need to apply to. Either apply to one of the TRT Linked Job Adverts or contact us at [email protected].
