Operations Manager

Sorry, this job was removed Sorry, this job was removed at 04:19 p.m. (CST) on Wednesday, Apr 30, 2025
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie
Fintech
The Role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

We are looking for a strategic Operations Manager to spearhead our Quality Control (QC) teams and lead the end-to-end transformation of back-office processes. This role is critical in ensuring operational excellence, reducing inefficiencies, and fostering a culture of innovation. You will act as the linchpin between ground-level operations and senior leadership, driving initiatives that enhance productivity, accuracy, and efficiencies   

Key Responsibilities

1. Quality Control & Process Oversight

- Lead and mentor QC teams, setting clear quality benchmarks and performance metrics.  

- Conduct regular audits to ensure compliance with internal standards and regulatory requirements.  

- Implement root-cause analysis frameworks to address errors or delays.  

2. Back-Office Transformation

- Working tightly with OPS Transformation managers on departmental efficiencies roadmaps execution.

-Mapping  existing processes (AS-IS) and redesign workflows (TO-BE) to eliminate redundancies.  

-Serve as the primary point of contact for **stakeholders** to gather requirements and communicate updates around projects/changes.   

- Drive adoption of new tools/processes through training and feedback loops.  

4. Performance & Analytics

- Track and report on KPIs (e.g., error rates, turnaround time) with actionable insights.  

- Present findings to leadership with data visualizations (Power BI, Tableau) and improvement plans.  

Requirements:

- 2+ years of experience in operations leadership, with a focus on QC, process optimization, or back-office transformation.  

- Exceptional problem-solving.

- Strong stakeholder management—able to influence without authority.  

- Language-Fluent English (C1+ level) for international collaboration and documentation.  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Atlanta, Georgia
4,632 Employees
On-site Workplace
Year Founded: 1991

What We Do

YOUR ELAVON
We pride ourselves on delivering exceptional payment experiences, whether customers tap, insert, or swipe. Pay online, mobile, or in-person. Our fast and secure payment solutions are tailored to meet the needs of any business.

For more than 30 years, Elavon has been a leader in payment processing. Backed by cutting-edge software and technologies, we serve more than 1.5 million customers across 36 countries.

We grow with you — whether your business is large or small, local or international. We help you drive revenue and customer satisfaction with our tailored solutions that are designed to meet the needs of your industry.

Visit elavon.com or call 1-877-754-1095* to learn more about our wide range of innovative solutions and services. Discover how our customer-first approach will help you grow your business, set you apart from competitors and strengthen your brand.

* We accept relay calls

ELAVON BY THE NUMBERS*
• A global leader in payment processing for more than 30 years
• Consistently rated among the top five global payment providers in the world
• Backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
• More than 1.5 million customers in over 36 countries
• Processing more than 6.2B total transactions annually in over 131 currencies
• Partnerships with more than 650 banks worldwide
• Multilingual customer service available 24/7/365

* Nilson Report, 2020/2021

Similar Jobs

McDonald’s Global Technology Logo McDonald’s Global Technology

Senior Manager, Accounting Operations (IOMBU)

eCommerce • Food • Information Technology • Mobile • Cybersecurity • App development • Big Data Analytics
Hybrid
Warszawa, Mazowieckie, POL
1400 Employees

Procter & Gamble Logo Procter & Gamble

Mozart Operations Manager

AdTech • Beauty • Marketing Tech • Retail • Pharmaceutical
Warsaw, Warszawa, Mazowieckie, POL
117512 Employees

Frontiers Logo Frontiers

Peer Review Operations Manager (Warsaw)

Artificial Intelligence • Software
Warsaw, Warszawa, Mazowieckie, POL
3125 Employees

CVS Health Logo CVS Health

Operations Manager

Fitness • Healthtech • Retail • Pharmaceutical
00-696, Warszawa, Mazowieckie, POL
119959 Employees
18-31

Similar Companies Hiring

Bectran, Inc Thumbnail
Software • Machine Learning • Information Technology • Fintech • Automation • Artificial Intelligence
Schaumburg, IL
51 Employees
Kalshi Thumbnail
Payments • Fintech • Financial Services
New York, NY
59 Employees
MassMutual India Thumbnail
Insurance • Information Technology • Fintech • Financial Services • Big Data
Hyderabad, Telangana
Not Eligible
Save
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account