Since 1974, United Central Industrial Supply, a SunSource company, has been providing industrial operators throughout North America the components and services they need, when they need them. Our span of product offering, manufacturing partnerships, and our unmatched customer service has been the cornerstone of our success. www.unitedcentral.net
Operations Manager
I. FUNCTIONS & REQUIREMENTS
Purpose
To provide leadership and direction to the branch location, ensuring company policies and procedures are followed and the direction of the branch is toward the achievement of the goals set forth by management.
Primary Functions
•Responsibility for profitability of branch.
•Oversee all branch sales, warehousing, pricing and customer relations.
•With approval from corporate, initiate the hiring, releasing and disciplinary action of all the employees under direct supervision.
•Approve, within budgetary limits, all branch office expenditures for purchase of supplies and equipment.
•Make certain that customer complaints and claims are properly handled.
•Responsibility for the physical plant and maintenance.
•Oversee all sales activities to ensure that orders are entered, filed and priced properly.
•Provide technical product information to staff and customers.
•Responsible for maintaining adequate inventory levels that ensures acceptable serviceability and turn rate.
•Responsible for the safeguard of all company assets at the branch location.
•Keep management abreast of all matters pertaining to the effective operations of the branch.
•Perform duties inherent in all supervisory positions.
Additional Functions
•May perform duties of an Outside or Inside Salesperson as outlined in the job description for that position.
•Attend and participate in company meetings, industry conferences and conventions as requested by management.
•Audit customer orders for proper pricing.
•Maintain current product information and coordinate its distribution and availability to the appropriate personnel.
•Develop and conduct sales training.
•This position may require doing aspects of every job which is associated with the branch operation.
•Implement company and OSHA safety policies that apply.
•Any other duties that management feels necessary to fulfill the objectives of the company.
Required Equipment
•Company Computer System
•Standard Office Equipment
•Forklift and Other Loading Equipment
•Company Vehicles Not Requiring Special Licenses
Minimum Required Qualifications
•College degree, business related field preferred or equivalent experience.
•General understanding of the mine supply business.
•Be able to complete company training program.
•Possess effective written and verbal communication skills.
Required Communication
•Communicate verbally to management, customers and employees through presentations and reports.
•Communicate directives of management to subordinates verbally and in writing.
II. WORK ENVIRONMENT
Physical Demands
•Extended periods of standing and sitting.
•Ability to lift varying weights up to fifty pounds and carry twenty yards.
•Ability to climb up and down trucks, ladders, shelving, etc.
Working Environment
•Work in store/warehouse environment with merchandise in various stages of resale.
•Work in varying temperatures according to seasonal changes.
Safety Requirements
•Responsible to follow and ensure employees follow company safety policies designed to prevent accidents and promote employee health.
•Reporting of all accidents according to company policy.
Possible Work Hazards
•Work around fast pace store/warehouse while heavy and large merchandise is being moved.
•Frequently work around heavy equipment.
•In any industrial setting there is a constant need for alertness to changes in the surrounding environment.
III. PERSONAL REQUIREMENTS
Work Location
•The primary work location is the physical location to which the manager is assigned
•Other locations as company needs dictate and/or supervisors request.
Work Schedules
•Scheduling will be determined by management based on company needs.
•Normal work hours are 7 AM - 5 PM Monday through Friday, weekends as required.
•All employees are expected to work the necessary hours required to meet or exceed company goals.
Accountabilities
•Accountable for all company assets of the branch location.
•Maintain confidentiality concerning sales, pricing policies and procedures, customer lists, credit information, correspondence and any other information which might be harmful to the company, customers or other employees if revealed.
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
Top Skills
What We Do
SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities.
As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions.
SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives
