Operations Manager

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. 
 
We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.
 
We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.
 
Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Under the direction of the Plant Manager, the person in the Production Manager position provides leadership guidance to ensure the output of high-quality product in a safe and efficient environment necessary to meet customer and consumer demand. He/she delivers schedule attainment and other business results in the areas of safety, quality, and cost. He/she drives the continuous improvement process; identifies improvement opportunities and applies appropriate tools to improve bottom-line results and enhance the Company’s competitive position. He/She is responsible for the strategic planning, capital execution, and glide path for future initiatives to improve the overall performance of his/her organization. He/she develops the capabilities and competencies of employees through ongoing training, coaching, and mentoring; promotes employee engagement, empowerment, and teamwork. He/she ensures full compliance with all applicable Federal and State laws and regulations, as well as Company policies and standards related to safety, quality, and workplace conduct. He/she plans and assigns work, and recommends improvements in production methods, equipment, operating procedures and working conditions.

Principal Accountabilities

• Leads and directs all production operations for their designated business unit, working effectively through supervisors/team leaders to accomplish plant KPIs.
• Executes strategic planning for their organization, ensuring current and future investments drive performance improvements in the immediate and extended future.
• Ensure effective employee relations. Provide employee coaching and development. Make employment decisions. Resolve employee issues through problem resolution.
• Implements effective training programs to develop leadership and technical skills within both the salaried and hourly workforce. Provides feedback as required and participates in the creation and use of a development plan for each direct report.
• Works closely with Safety lead and corporate Safety resources to maintain a safe work environment for employees. Effectiveness is measured by achieving defined LTI goals, OSHA recordable and other defined measures.
• Ensures all quality standards are maintained and executed within operation. While there is a quality staff, it is the ultimate responsibility of the Production Operations Manager to ensure quality products are produced that meet both regulatory and customer expectations.
• Leads the facility team on a path to achieving standard or better productivity as defined by throughput, material usage and direct and indirect labor usage.
• Ensures capital projects make the best use of company funds, and targets product quality and productivity improvements. Manages the condition and eventual retirement of all capital assets.
• Primarily responsible for ensuring that appropriate engagement and teambuilding with employees is maintained. Responsible for maintaining a cohesive employee working environment.
• Champion for developing and maintaining a strong “Continuous Improvement” culture within Hanover by continually working to develop a mindset within the leadership and the facility to seek continuous improvement opportunities; this includes many intangible activities, as well as tangible support of CI initiatives, such as Kaizen, problem solving, and loss elimination events.
• Partners with planning organization to understand and meet short- and long-term customer service targets
• Evaluates and implements opportunities to optimize staffing approach, to include consideration of alternative work schedules to increase employee engagement while working with HR to maintain a positive employee relations environment.
• Manage departmental performance measures, including visual controls and provide regular progress reports to managers/staff.
• Meets production goals/objectives relative to schedule attainment, operating efficiencies, yields, labor utilization, etc.
• Leads all continuous improvement activities and initiatives for his/her respective operation and is a team member/resource to the cross-functional Daily Direction Setting (DDS) Team.
• Develops and implements effective communication plans to keep direct and indirect reports well-informed regarding business objectives, results, initiatives, changes, etc. Ensures that the operation’s focus is properly aligned with the larger plant and corporate goals.
• Proactively manages safety programs and initiatives; drives a “zero accident, zero lost time” expectation to the production floor.
• Develops and maintains the budget and labor schedules for the operation. Tracks actual performance vs. plan using Key Performance Indicator (KPI) metrics; implements corrective action as necessary to ensure that annual objectives can be achieved.
• Interprets and enforces Company policies and procedures; holds employees fully accountable for complying with these standards. Resolves employee relations issues, questions, and complaints; maintains a positive employee relations environment.
• Updates senior plant management on business results, concerns, and needs on an ongoing basis.
• Responsible for all other duties as assigned.

Job Complexity

• Has 24-hour accountability for the operation; must be available round-the-clock to provide guidance and direction and address any issues that impact the production process.
• Responsible for the daily management of the operation, as well as for strategic planning, budgeting, enabler identification and execution, capital projects, etc.
• Must possess the ability to overcome resistance to organizational change, influence hourly and salaried employees to embrace it, and lead the change initiative.
• Must be able to manage multiple projects simultaneously and prioritize based on business needs.
• Must develop and maintain rapport with employees at all levels of the Campbell Snacks organization to drive results. Must interface effectively with multiple departments/functions in the plant, as well as Corporate Product Development, Engineering, etc.
• Must possess the ability to train a diverse group of salaried and hourly employees, adapting training programs and presentation style to fit the audience.

Minimum Qualifications

• High school diploma or GED
• 8+ years of progressively more responsible manufacturing/management experience.

Preferred Qualification

• B.A. degree in Business Administration, Engineering, or technical field.
• 8+ years of progressively more responsible manufacturing/management experience in a food or CPG industry, Prior high performance work systems experience highly desirable.
• Cross-functional operations experience with a proven track record of delivering successful business results in the areas of schedule attainment, safety, quality, and cost.
• Previous experience managing/supervising large groups of employees (i.e., >50) in a non-union manufacturing environment.
  Comprehensive knowledge of OSHA standards, HACCP guidelines, Good Manufacturing Practices (GMPs), etc.
• Ongoing passion to identify continuous improvement opportunities and lead initiatives to deliver bottom-line results. Must be a change agent.
• Outstanding analytical, problem-solving, and decision-making skills.
• Previous experience working in a Lean manufacturing environment employing Six Sigma concepts preferred.
• Six Sigma Green Belt and/or Black Belt certification preferred.
• Excellent communication skills (both verbal and written). Must possess strong training/facilitation skills.
• Computer proficiency in Windows-based software applications (i.e., Word, Excel, PowerPoint, etc.).
• Ability to thrive in a fast-paced, team environment.
• Possess a "hands on"/lead by example type personality.
• Drive for results.

Working Conditions

The working environment includes both office and plant floor settings. Exposure to industrial noise, forklift traffic, moving mechanical parts, and temperature extremes occurs in operating areas of the plant.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$85,900-$140,800

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.