The Role
Oversee daily business operations, improve workflows and SOPs, coordinate cross-functional teams, monitor KPIs, manage vendors and operational resources, support onboarding, maintain records, and lead continuous improvement initiatives. The role requires strong organizational, analytical, communication, leadership, and problem-solving skills in a remote work environment.
Summary Generated by Built In
This is a remote position.
We are seeking a proactive and results-driven Operations Manager to oversee daily operations, streamline workflows and improve organizational efficiency. The ideal candidate will possess strong leadership, communication, analytical and problem-solving skills with the ability to manage priorities and coordinate teams effectively in a remote work environment.
Responsibilities
- Oversee daily business operations and ensure workflows are efficient and productive.
- Develop, implement and improve standard operating procedures (SOPs) to streamline processes.
- Coordinate activities across departments to support business goals and operational priorities.
- Monitor key performance indicators (KPIs), prepare reports and communicate operational results to management.
- Identify workflow inefficiencies and implement solutions to improve productivity.
- Manage vendor relationships, operational resources and relevant service agreements.
- Lead cross-functional projects, monitor deadlines and ensure timely completion of deliverables.
- Support employee onboarding, training coordination and internal administrative processes.
- Maintain accurate operational records and ensure compliance with company policies.
- Evaluate operational performance and recommend strategies for continuous improvement.
- Facilitate communication between management and team members to maintain alignment and accountability.
- Use digital tools and project management platforms to coordinate remote operations effectively.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Management or a related field preferred.
- Experience in operations management, business administration, project coordination or a similar role.
- Demonstrated ability to manage workflows, coordinate teams, and improve business processes.
- Strong leadership, organizational and time-management skills.
- Proficiency in Microsoft Office or Google Workspace and familiarity with project management tools.
- Experience tracking KPIs, analysing operational data and preparing management reports.
- Excellent written and verbal communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple projects, prioritise competing deadlines and work independently.
- High attention to detail and commitment to accuracy, accountability and operational excellence.
- Reliable internet access and a suitable home office for remote work.
- Ability to handle confidential business information professionally.
Benefits
- Competitive salary based on experience and qualifications.
- Medical, dental, and vision insurance, subject to the company's benefits plan.
- 401(k) retirement savings plan, subject to plan eligibility.
- Paid time off (PTO).
- Paid holidays.
- Sick leave, in accordance with applicable policies and laws.
- Flexible remote work environment.
- Opportunities for professional development and career advancement.
- Collaborative and supportive team culture.
- Company-provided equipment and software, as applicable to the role.
Skills Required
- Bachelor's degree in Business Administration, Operations Management, Management, or a related field
- Experience in operations management, business administration, project coordination, or a similar role
- Ability to manage workflows, coordinate teams, and improve business processes
- Strong leadership, organizational, and time-management skills
- Proficiency in Microsoft Office or Google Workspace
- Familiarity with project management tools
- Experience tracking KPIs, analyzing operational data, and preparing management reports
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making abilities
- Ability to manage multiple projects, prioritize competing deadlines, and work independently
- High attention to detail and commitment to accuracy, accountability, and operational excellence
- Reliable internet access and a suitable home office for remote work
- Ability to handle confidential business information professionally
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The Company
What We Do
OK Media Marketing is a Hispanic marketing and entertainment agency that promotes events, concerts, artists, and brands. It combines traditional channels—including radio, television, and press—with digital media and performance-focused campaigns to grow audiences, support ticket sales, and connect clients with the public. Based in New Jersey, it serves clients in the United States and Latin America, providing integrated communications, event promotion, branding, and digital strategy.
