AR Operations Manager

Posted 15 Hours Ago
Hiring Remotely in Boston, MA, USA
Remote or Hybrid
96K-120K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Supports Dynatrace’s global Analyst Relations program by coordinating analyst engagements, executive schedules, briefings, events, databases, reporting, and internal dissemination of analyst insights. The role prepares briefing materials, maintains analyst intelligence and relationship records, supports conferences and analyst days, tracks program metrics, and improves operational workflows. Success requires strong organization, communication, project management, stakeholder coordination, and proficiency with Microsoft Office and database tools.
Summary Generated by Built In
Your role at Dynatrace

At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Manager, you will play a critical role in supporting and executing our global Analyst Relations program. You will help ensure analysts have timely access to the information they need to understand Dynatrace's strategy, products, and market leadership.
This highly collaborative role is ideal for a detail-oriented professional who thrives on organization, relationship management, and cross-functional coordination. You'll work closely with Product, Marketing, Communications, and executive stakeholders to support analyst engagements, maintain operational excellence, and help deliver a world-class analyst experience.

Key Responsibilities
Analyst Engagement Coordination

  • Manage the scheduling and logistics of analyst inquiries, briefings, advisory sessions, and other analyst interactions.
  • Coordinate calendars across analysts, executives, product leaders, and subject matter experts.
  • Ensure analyst engagements are organized efficiently and executed professionally.

Briefing & Inquiry Preparation

  • Develop briefing books, background documents, speaker preparation materials, and meeting summaries.
  • Gather and synthesize information from internal stakeholders to prepare executives and spokespersons for analyst interactions.
  • Support the creation and maintenance of analyst-facing presentations and supporting materials.

Analyst Intelligence & Database Management

  • Maintain accurate and up-to-date analyst lists, research coverage maps, contact information, relationship history, and engagement records.
  • Track analyst inquiries, briefings, research participation, and coverage across key firms.
  • Manage analyst relations tools, databases, and reporting processes to ensure data quality and visibility.

Event & Program Support

  • Support analyst engagement activities at company events, conferences, analyst days, and executive programs.
  • Assist with analyst invitations, meeting scheduling, agendas, logistics, briefing preparation, and onsite coordination.
  • Help execute analyst programs at key industry events and Dynatrace-hosted experiences.

Operational Excellence

  • Track program metrics and maintain reporting dashboards.
  • Ensure analyst interactions, materials, and activities are documented and accessible.
  • Help disseminate analyst insights to key internal stakeholders across product, marketing, executives, and sales.
  • Identify opportunities to improve processes, workflows, and operational efficiency across the Analyst Relations function.
What will help you succeed

Required

  • 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, or a related field.
  • Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously.
  • Strong written and verbal communication skills.
  • Experience coordinating senior executive schedules and cross-functional stakeholders.
  • Attention to detail and commitment to delivering high-quality work.
  • Proficiency with Microsoft Office, collaboration tools, and database management.

Preferred

  • Experience working in enterprise software, technology, SaaS, or B2B marketing environments.
  • Familiarity with industry analyst firms such as Gartner, Forrester, IDC, and 451 Research.
  • Experience supporting executive briefing programs, corporate events, or customer/analyst engagements.
  • Knowledge of analyst relations best practices and experience working in ARchitect.
  • Working knowledge of using enterprise AI tools a plus.
Why you will love being a Dynatracer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Compensation and Rewards

The targeted base pay range for this role is $96,000 to 120,000. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Skills Required

  • 3+ years of experience in Analyst Relations, Corporate Communications, Public Relations, Marketing, Event Management, Executive Support, or a related field
  • Exceptional organizational and project management skills with the ability to manage multiple priorities simultaneously
  • Strong written and verbal communication skills
  • Experience coordinating senior executive schedules and cross-functional stakeholders
  • Attention to detail and commitment to delivering high-quality work
  • Proficiency with Microsoft Office, collaboration tools, and database management
  • Experience working in enterprise software, technology, SaaS, or B2B marketing environments
  • Familiarity with industry analyst firms such as Gartner, Forrester, IDC, and 451 Research
  • Experience supporting executive briefing programs, corporate events, or customer and analyst engagements
  • Knowledge of analyst relations best practices and experience working in ARchitect
  • Working knowledge of enterprise AI tools

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off is highlighted through unlimited PTO, quarterly Wellness Days, and paid parental leave that together provide ample rest and flexibility. Flexible and hybrid work arrangements reinforce the ability to disconnect when needed.
  • Healthcare Strength — Health coverage is characterized as solid, including medical, dental, and vision insurance with PPO and high-deductible options and a Kaiser HMO in California. This breadth is presented as a core strength of the overall package.
  • Fair & Transparent Compensation — Base pay is often considered competitive or above local market for several roles, and some describe overall compensation as fair. Bonuses, commissions, and stock‑purchase opportunities add to perceived total rewards.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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Dynatrace Teams

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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