Operations Manager

Posted 12 Days Ago
Be an Early Applicant
Carson, CA, USA
In-Office
85K-134K Annually
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Leads warehouse operations, overseeing order fulfillment, shipping, staffing, scheduling, safety, sanitation, and carrier coordination. Manages budgets, KPIs, productivity, process improvements, standard operating procedures, and team development. Conducts workload and gap analyses, implements labor models, ensures compliance with corporate, OSHA, and AIB standards, and supports customer service and operational growth. The role requires six years of warehouse operations experience, four years of people management, and flexibility for overtime and varying work hours.
Summary Generated by Built In

The Warehouse Operations Manager will provide leadership & oversite at our warehouse located in Rancho Dominguez, CA. The Operations Manager will be responsible for seamless execution on existing business, improve upon existing processes and develop the team and drive growth. The OM is responsible for business planning, process implementation and improvement, talent management and oversight of operational functions to ensure that quality, growth, and efficiency goals are met.

Monday-Friday; 6:30a-3:00pm (OT as needed)

Responsibilities:
  • The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Operational execution for all services required of C.H. Robinson Customers

  • Drives the safety, efficiency, and accuracy of all operations

  • Conducts analysis of workload as compared to manpower and equipment

  • Ensures work schedules are in place to promote efficiency

  • Implements staffing model to align with workload and labor goals

  • Manages KPI’s of all departments and drives performance coaching

  • Effective at containing costs & managing to a budget

  • Management of Operations: Order Fulfillment, Shipping,

  • Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, and AIB standards

  • Ensures meetings are held reviewing warehouse issues

  • Works with Transportation to ensure smooth flow of inbound and outbound carriers

  • Partners with Service Assurance to ensure all customer needs are being met

  • Ensures daily pre-shift meetings cover safety, previous productivity, operational opportunities, forecasting workload and any other pertinent company information

  • Responsible for the training and development of the team

  • Perform gap analysis on all warehouse standard operating procedures

  • Participates in department or company meetings

  • Assumes responsibilities of Operational Supervisors/Managers on vacation

  • Ability to work Monday – Friday 2:00am – 11:00pm.

  • Ability to work overtime if needed – up to 2 hours per day.

  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • Minimum of 6 years of Warehouse operations experience

  • Minimum of 4 years people management experience

  • High School diploma or GED

  • Experience in a high volume/high transaction manufacturing and/or warehousing environment

Preferred Qualifications:

  • Bachelor’s degree from an accredited college or university

  • Excellent communication skills

  • Strong Excel skills

  • Strong statistical and math skills

  • Strong reporting and analytical skills

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$84,700.00 - $133,900.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Three medical plans which include

    • Prescription drug coverage

    • Enhanced Fertility benefits

  • Flexible Spending Accounts

  • Health Savings Account (including employer contribution)

  • Dental and Vision

  • Basic and Supplemental Life Insurance

  • Short-Term and Long-Term Disability

  • Paid observed holidays

  • 2 paid floating holidays for U.S. hourly employees

  • Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

  • Paid parental leave

  • Paid time off to volunteer in your community

  • Charitable Giving Match Program

  • 401(k) with 6% company matching

  • Employee Stock Purchase Plan

  • Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Skills Required

  • Minimum of 6 years of warehouse operations experience
  • Minimum of 4 years of people management experience
  • High school diploma or GED
  • Experience in a high-volume, high-transaction manufacturing or warehousing environment
  • Bachelor’s degree from an accredited college or university
  • Excellent communication skills
  • Strong Excel skills
  • Strong statistical and mathematical skills
  • Strong reporting and analytical skills

C.H. Robinson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.

  • Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
  • Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
  • Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.

C.H. Robinson Insights

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The Company
HQ: Eden Prairie, MN
17,478 Employees
Year Founded: 1905

What We Do

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.

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