The Role
Oversee field and headquarters-support operations across Ibadan, coordinating business development, relationship management, customer support, data, and quality assurance. Responsibilities include operational planning, performance monitoring, resource allocation, process improvement, issue escalation, policy compliance, cross-functional team leadership, and service-quality management. The role translates organizational strategy into consistent day-to-day execution and scalable operating systems.
Summary Generated by Built In
This is a remote position.
About NOBZO
NOBZO exists to make real estate more transparent, efficient, and human — connecting people, properties, and trusted managers in one modern ecosystem.
Nobzo Verse LTD is a property-technology company helping people across Nigeria find, evaluate, and secure rental, lease, and property purchase opportunities through a modern, technology-driven ecosystem.
About the Role
NOBZO is seeking an experienced Operations Manager to oversee the efficient execution of field and HQ-support operations across Ibadan. The role will coordinate business development, relationship management, customer support, data, and quality assurance functions while ensuring operational efficiency, policy compliance, service quality, and achievement of organisational targets.
The successful candidate will be responsible for operational planning, performance monitoring, resource allocation, process improvement, issue escalation, and cross-functional coordination. The Operations Manager will play a key role in translating NOBZO’s strategic objectives into effective day-to-day execution and ensuring that teams operate with consistency, accountability, and a high standard of service.
This is an opportunity to join NOBZO at an important stage of its growth and contribute directly to building efficient operational systems that can scale with the organisation.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Management Sciences, or a related discipline.
- 5–7 years of relevant experience in operations, field management, business operations, or a related function.
- At least 2 years of experience in a supervisory or managerial capacity.
- Proven experience managing cross-functional teams.
- Strong knowledge of operational planning, process improvement, performance management, and resource allocation.
- Must reside in or be an indigene of Ibadan, Oyo State.
- Strong familiarity with Ibadan’s geography, communities, commercial areas, and business environment.
- Strong analytical, problem-solving, communication, and leadership skills.
- Proficiency in Microsoft Office/Google Workspace and operational reporting tools.
Benefits
NOBZO offers a competitive total rewards package designed to recognise performance, support employee wellbeing, and provide long-term financial security.
- Competitive Base Salary
- Housing Allowance
- Transportation Allowance
- Performance Allowance based on applicable performance targets and company policy
- Pension Benefits in accordance with applicable statutory requirements
- Hybrid Work Arrangement
- Professional Growth & Development Opportunities
- Collaborative and Performance-Driven Work Environment
Skills Required
- Bachelor's degree in Business Administration, Operations Management, Management Sciences, or a related discipline
- 5-7 years of relevant experience in operations, field management, business operations, or a related function
- At least 2 years of experience in a supervisory or managerial capacity
- Experience managing cross-functional teams
- Knowledge of operational planning, process improvement, performance management, and resource allocation
- Must reside in or be an indigene of Ibadan, Oyo State
- Familiarity with Ibadan's geography, communities, commercial areas, and business environment
- Strong analytical, problem-solving, communication, and leadership skills
- Proficiency in Microsoft Office, Google Workspace, and operational reporting tools
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The Company
What We Do
NOBZO is a Nigerian property-technology company that makes real estate discovery and access more transparent, efficient, and human. Its ecosystem connects people, verified residential and commercial properties, custom property requests, relationship managers, and secure escrow transactions. The platform supports buying, renting, and leasing, with property verification, inspections, contracts, booking, and payment-release processes designed to simplify and protect real-estate transactions for users and property owners.
