At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
The role is within the Robotics division of ABB and oversees the operational aspects of a local unit(s), encompassing the full scope of operations, including project management and control, engineering, production, order administration, procurement, quality, continuous improvement, and logistics.
Ensures strict adherence to policies and required health, safety, and integrity standards.
The work model for the role is: Hybrid
This role is contributing to the ABB Robotics Canada
Responsibilities:
Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
Lead and maintain the site's ISO 9001:2015 Audit and certified Quality Management System, ensuring ongoing compliance and continuous improvement.
Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.
Qualifications:
You have a minimum of 12 years experience in end-to-end operations management, project management, and quality assurance & excellence.
Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
Proficiency in inventory management & control, logistics, and supplier relationship management.
Skilled in resource management & capacity planning, governance, and fostering a collaborative work environment.
Why ABB?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals.
Every idea you share and every action you take contributes to something bigger.
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $128,850 to 171,800 annually.
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ABB values the dedication, commitment, and expertise of our employees. As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:
Women
Indigenous peoples
Members of visible minorities
Persons with disabilities
ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.
Skills Required
- Minimum 12 years of experience in end-to-end operations management, project management, and quality assurance and excellence
- Experience in budget and performance management
- Experience implementing business strategy
- Experience with data analysis and reporting
- Strong focus on customer satisfaction
- Experience with engineering and manufacturing processes
- Proficiency in inventory management and control
- Proficiency in logistics
- Proficiency in supplier relationship management
- Skills in resource management and capacity planning
- Skills in governance and fostering a collaborative work environment
ABB Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
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Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.
ABB Insights
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
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