Are you driven by an unwavering passion for the events and food & beverage industry? Do you thrive in the art of executing against detailed Banquet Event Orders (BEOs), all while embracing the demand for weekend and evening availability? If this resonates with you, then we have an extraordinary career opportunity waiting for you as an Operations Manager!
We are seeking a dynamic leader who has an unbridled passion for working events and possesses an innate talent for providing excellent customer service, week after week. They drive their team to deliver flawless events, consistently achieving a 5-star guest experience. They oversee event execution, ensuring client specifications are met, and the event runs smoothly. They also uphold venue culture, maintaining cleanliness, appearance, and guest satisfaction. The role includes long and short-term planning, day-to-day operations, employee management, expense control, and budget management.
RESPONSIBILITIES:
- Recruit, hire, and train banquet employees including Event Managers, Bartenders, Servers, and Dishwashers.
- Responsible for scheduling hourly staff across all venues within the district to the proper level of staffing while maintaining fiscal responsibility.
- Ensuring 5-star reviews by executing BEOs and delivering exceptional customer service.
- Nurture and develop employees through training, coaching, and providing constructive feedback.
- Spearheading Food and Beverage and back-of-house operations during events.
- Maintaining venue cleanliness pre and post-events.
- Expertly managing the venue budget.
- Procuring and ordering event and venue-specific supplies, including alcohol, and ensuring timely delivery and quality control.
- Attend weekly BEO meetings, conveying critical event information to the team.
- Enforcing company standards, policies, and procedures consistently.
REQUIREMENTS:
- Location:
- Hours: Full-time with work required on weekends and when events take place.
- Experience: At least 2 years in a similar role with comparable goals and responsibilities
- Education: College Degree or Applicable Work History, TABC
- Physical: Able to lift 30 lbs frequently, stand/walk 8-12 hours
- Other:
- Submit/complete background check; have a valid driver’s license and reliable transportation
- Must be eligible to work in the United States; Walters Hospitality participates in E-Verify.
BENEFITS:
Prepare for an epic rewards package, alongside our competitive salary, which includes:
- Group Medical, Dental, Vision Insurance, and Life Insurance coverage.
- A 401k plan with a company matching program ensures your financial future.
- Unlimited PTO to enjoy life's adventures and strike that perfect work-life balance.
- BYOD Stipend, to cover your personal computer during company time.
- Growth opportunities that let you build a long-term career and ascend within our rapidly expanding company.
PAY:
The total compensation range is between $50,000-65,000
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Bonus: Consistent bonus opportunities based on overall district operations performance
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Skills Required
- At least 2 years of experience in a similar role with comparable goals and responsibilities
- College degree or applicable work history
- TABC certification
- Ability to lift 30 pounds frequently and stand or walk for 8–12 hours
- Successful completion of a background check
- Valid driver's license and reliable transportation
- Eligibility to work in the United States
- Weekend and event-time availability, including evenings
What We Do
Walters Hospitality is a family-owned business that operates over 40 wedding and special event venues across Texas and Georgia. They specialize in creating exceptional experiences and lifelong memories through a comprehensive range of services, including venue space, all-inclusive wedding packages, catering, lodging, construction, and design, as well as curated vendor services like photography, floral arrangements, and entertainment.
